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Epilepsy

Epilepsy is one of the most common diseases of the nervous system. It is a collective term for a range of conditions with different causes, manifestations and prognoses. People with epilepsy have a persistent tendency to experience unprovoked epileptic seizures.

Epilepsy is one of the most common diseases of the nervous system. Epilepsy is not a single disease, but an umbrella term for a range of chronic conditions with different causes and prognoses. What they have in common is recurrent epileptic seizures.

Read more athelsenorge.no

Prognosis

The prognosis for epilepsy depends primarily on the cause of the seizures and the type of epilepsy. Around 70 percent of people with epilepsy respond well to medication and become seizure-free. Around 30 percent continue to have recurrent seizures, even with medication. For these people, other treatment options should be considered.

See also:

Evidence-based guideline for the treatment and follow-up of epilepsy

Referral and assessment

If epilepsy is suspected, your GP will refer you to a paediatrician if you are under 18, or to a neurologist if you are over 18. If the paediatrician or neurologist believes you may have epilepsy, you will be assessed for it and treatment will be started. If treatment with several different epilepsy medicines at your local hospital has not been effective, you should be referred to the National Centre for Epilepsy at Oslo University Hospital.

The National Centre for Epilepsy provides a nationwide treatment service and offers assessment and treatment for patients with epilepsy who do not achieve satisfactory seizure control after trying two appropriate types of epilepsy medicine at the correct doses, and who have additional neurological, cognitive and/or psychosocial difficulties. The centre has paediatric and adult departments.

Assessment

Anyone who experiences brief episodes (under 2–3 minutes) with neurological symptoms should be suspected of possibly having epilepsy. They should be referred for assessment by a neurologist, or a paediatrician with expertise in neurological diseases.

The assessment begins with a consultation and examination by a neurologist or paediatrician. A thorough medical history from the patient and their family is most important. Video recordings of the seizures on a mobile phone may be useful. If epilepsy is suspected, the patient should be referred for an EEG. Most people should also have an MRI scan of the brain to see whether the cause of the seizures can be identified.

Epilepsy is a clinical diagnosis. It is made only after the patient has had two confirmed, unprovoked epileptic seizures. An exception is made for those whose EEG shows definite epileptic activity and/or whose MRI shows structural abnormalities often associated with epilepsy. In such cases, the diagnosis can be made after just one epileptic seizure.

It should be emphasised that a person can have epilepsy, and that it may be appropriate to start treatment, even if neither the EEG nor the MRI scan shows anything abnormal.

We offer advanced multidisciplinary expertise for children and adolescents with various types of epilepsy across the county, and take a holistic approach to children and young people with epilepsy.

Our paediatric neurologist specialises in the treatment and assessment of childhood epilepsy and complex epilepsy with various causes. We work closely with multidisciplinary teams to provide you with the best possible treatment. In addition to a doctor and nurse, patients may, when indicated, receive services from a special education teacher, clinical psychologist, neuropsychologist, child psychiatrist, social worker, physiotherapist, milieu therapist, social educator and dietitian.

We also offer neurophysiological examinations such as EEG and long-term video EEG, and have an outpatient clinic for the follow-up of children and adolescents with epilepsy who are treated with a vagus nerve stimulator (VNS).

Treatment

Medication

Epilepsy is primarily treated with seizure-preventing medicines, previously called antiepileptic drugs. More than 25 medicines for the treatment of epilepsy are available in Norway. They all have somewhat different efficacy and side-effect profiles, and work best for different types of epilepsy.

With today’s medicines, 60 to 70 percent achieve good seizure control.

Read about different epilepsy medicines (oslo-universitetssykehus.no)

Surgery

Among the just over 30 percent who do not achieve seizure control with medication, some may be offered epilepsy surgery.

Vagus nerve stimulator

A vagus nerve stimulator may be considered if seizure control cannot be achieved with medication and epilepsy surgery is not an option.

Dietary treatment

Dietary treatment may be an option for people with difficult-to-control epilepsy when medication has not provided satisfactory seizure control and surgery is not an option.

Information videos about epilepsy

The Norwegian Epilepsy Association, in collaboration with the National Centre for Epilepsy, has made a series of short information videos. Each episode answers a question about epilepsy that people often wonder about. The short episodes are available in both Norwegian and English. The videos are well suited for teaching and public education.

Watch the videos on the SSE website (oslo-universitetssykehus.no)

Follow-up

Lifestyle changes

We know that many people with epilepsy are more likely to have seizures if they forget to take their medication or are exposed to negative stress, lack of sleep, too little food or excessive alcohol. By avoiding such seizure triggers, including through a regular and healthy lifestyle, people can improve their own seizure situation. Improving physical fitness may also reduce the tendency to have seizures for some people.

Last professionally updated 15.04.2026

Contact

  • Waiting time: 12 weeks

    Contact the Department of Paediatrics and Adolescents (BUA), Arendal

    Where to attend

    Please check in at the reception desk for the paediatric department, 6E, on the 6th floor of the main building.



    Sørlandet sykehus Arendal sett fra luften.

    Sørlandet Hospital Arendal

    Sykehusveien 1

    Sykehusveien 1, 4838 Arendal

    Transport

    ​You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

    ​You may be entitled to reimbursement of necessary expenses when travelling to and from your treatment location.

    As a general rule, you should use public transport, and you must pay a user fee. To get reimbursed for travel expenses you have paid, you must complete a travel expense claim form and send it toPatient travel.

    Waiting time

    Practical information

    ​At the hospital pharmacy in Arendal, you can have prescriptions filled and buy pharmacy products.
    You will find us on the 1st floor of the main building, just inside the entrance.
    Open on weekdays from 08:30 to 16:00.

    Arendal Hospital Pharmacy

    Is the appointment inconvenient? If you receive your appointment letter digitally via helsenorge.no, you can now send a direct message to the department you are due to visit if you need to reschedule. You must be a registered user on helsenorge to access this service.
    You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
    ​

    Children and young people are affected when someone in the family is ill, and they need to understand what is happening. You may be a patient, a relative, or a parent of sick children who have siblings. We at the hospital will help ensure that the children and young people in your family are well cared for.

    Children as relatives


    ​​Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

    See an overview of the hospital departments

    General visiting hours:

    Arendal:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Flekkefjord:
    14:00–15:00 and 18:00–19:00
    Maternity ward: 17:00–19:00 (rest period/no visitors: 14:00–16:00)

    Kristiansand:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Postnatal ward: 16:00–18:00 every day for the newborn’s healthy siblings.

    ​The patient library in Arendal is located in the basement of the main building. It is self-service and open 24 hours a day. You can borrow books and read newspapers and magazines here.

    Many people want to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our departments are flower-free. If you would like to bring the patient a gift, we would appreciate it if you chose something other than flowers.

    Some patients are also allergic to perfume or scented creams. We ask you to take this into consideration.

    Many patients and relatives want to take photos/videos or blog about their time in hospital. Of course, you are welcome to do so, as long as you respect the privacy of other patients and staff.

    Here are a couple of useful tips for using social media if you are a patient or relative:

    • Respect others. You must obtain consent if you want to take photos or videos of patients or staff. All patients are entitled to privacy while in hospital.
    • Parents/guardians decide whether you may take photos of children or publish photos of their children online. Parents must consider what is in the child’s best interests. Once the child has turned 12, considerable weight must be given to the child’s opinion. Once the child has turned 15, they decide for themselves whether they are comfortable being photographed and whether the photos may be published.
    • Remember that staff must also give their permission if you want to publish photos you have taken of them.
    • You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without permission, you can ask them to delete them. If they do not comply, you can contact: www.slettmeg.no.

    Audio recordings
    It is not illegal to record conversations in which you take part for private use. However, publishing or sharing recordings requires the consent of the person you are speaking with. Secretly recording conversations in which you do not take part is illegal.

    Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

    This may include, for example, a hospital stay, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for bacteria that are resistant to antibiotics (such as MRSA).

    Ask your GP to send you the test results before your appointment with us and bring them with you when you come to the hospital.

    For a day visit or hospital admission, please bring the following:

    • Bring indoor shoes, a change of clothes and toiletries
    • Bring your regular medication. It may take time to obtain equivalent medication from the pharmacy.
    • Bring a list/overview of your regular medications
    • Medical equipment for daily use

    Sometimes we need a place to rest and reflect. We have three such rooms available for you and your relatives. The rooms are open to everyone, regardless of their beliefs or faith.

    In Arendal, you will find the hospital’s quiet room/chapel on the basement floor of the main building. In Kristiansand, the room is on the ground floor of the main building, north entrance. Both rooms are open 24 hours a day. In Flekkefjord, the chapel is by the car park, to the left of the main entrance.

    A memorial service can also be held in the chapel in the event of a death. Please contact the hospital chaplains to arrange this.

    Eg Church in Kristiansand is open on weekdays from 08:00 to 18:00 for those who would like a place for quiet and reflection. Open from 10:00 to 18:00 at weekends.

    Kiosk
    The kiosk is located in the lobby on the 1st floor.

    The kiosk sells items such as newspapers, magazines, fruit, chocolate, biscuits, ice cream, soft drinks, cards, flowers, some toiletries and various gift items.

    You can also buy buns, chicken wraps, rolls, salads, calzone, panini and hot dogs.

    Opening hours:
    Monday–Friday: 07:00–21:00
    Saturday and Sunday: 09:00–20:00

    Parking at Sørlandet Hospital is subject to a fee Monday to Friday from 08:00 to 20:00. Anyone wishing to park on hospital grounds must follow the signs and instructions on the payment machines.

    At the hospitals in Arendal and Kristiansand, you can pay for parking using EasyPark (mobile app) or by card at other locations. Check the signs for payment options and time limits.

    At the hospital in Kristiansand, you can register your parking using the EasyPark app, at the payment machine where you park, or on the Flowbird website.

    Register payment online

    Overview of parking areas at Eg in Kristiansand
     

    At the hospital in Arendal, cameras read vehicle registration numbers as vehicles enter and leave the car park using the Autopay service. Follow the signs and read the instructions.

    Pay at the payment machine

    If you have not created a profile onAutopay.io​, you can pay at the machine by the main entrance. Enter the vehicle registration number. You can pay by card.

    Pay automatically

    Register as a customer with your vehicle registration number and bank card at www.autopay.io. Once registered, you will be charged automatically each time you park in the car park.

    At certain times, for example when there is a lot of snow, it may be difficult to find a parking space. We therefore recommend that you allow plenty of time.

    For electric cars:

    Electric cars are charged from the first hour.

    Need to charge your car? Not all our hospital sites have charging stations, and those that do have a limited number. You therefore cannot rely on being able to charge your car while you are inside as a patient or visitor. You can find all charging stations here:

    All charging stations on one map – Norwegian EV Association​

    Blood donors park free of charge at the hospital.
    Contact the blood bank for more information.


    Parents/guardians of children (under 18) who are hospitalised for more than 14 daysreceive free parking for the remainder of the child’s stay. This also applies if the child’s stay begins at another hospital. Contact the hospital department for more information.

    A valid disabled parking permit entitles you to free parking in designated spaces.
    Contact the Service Desk to register your disabled parking permit. Vehicles displaying a disabled parking permit are exempt from time limits unless otherwise indicated on the sign.

    Parking for expectant mothers in Kristiansand
    There is free parking for women in labour outside the Women’s Department at Kristiansand Hospital. The maximum parking time is 2 hours.

    Care benefits replace lost income when you care for a child who needs continuous supervision and care due to illness or injury. Read more about, among other things,care benefits, attendance allowance and basic benefitandNational Insurance benefitsat NAV.

    The Breathing Space is a safe haven for children and young people whose seriously ill parents or siblings are in hospital, or who are themselves admitted to Arendal Hospital. The departments have a key to the room and can provide more information about the service. The room is on the basement level in Wing C and includes a TV, computer and games.

    Smoking can cause discomfort to others. Thank you for being considerate and helping Sørlandet Hospital remain a smoke-free environment.

    The service desk in Arendal is located right by the main entrance. You can contact the desk with questions about your appointment at the hospital.

    Opening hours:
    Weekdays: 07:00–21:00.
    Saturdays, Sundays and public holidays: 09:00–20:00.

    Do you need someone to talk to? Our hospital chaplains have extensive experience supporting people in different life situations. They meet you on your terms, regardless of your faith, beliefs or outlook on life. The hospital chaplains are available around the clock, every day of the week, for patients, relatives and staff.

    Would you like to get in touch? You can ask hospital staff for help or call the switchboard on: 38 07 30 00.

    The hospital chaplains can also put you in touch with other faith and belief communities.

    If you need an interpreter, please notify the hospital well in advance of your appointment. The cost of the interpreter is covered by the health service.Helsenorge.no

    Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

    All visitors can use the hospital’s free wireless internet.

    Look for HSO-Gjest in your network list and follow the instructions to log in.

    If you cannot find the network, you are in an area where it has not yet been installed.

    If your child has been exposed to chickenpox or has chickenpox, please contact us. Your scheduled appointment/admission will then need to be postponed. This also applies if you are planning to visit the Children and Youth Department. Chickenpox can be dangerous for some of our patients.

  • Contact the Children and Youth Department
    Hvitt murbygg med brune vinduskarmer med parkeringsplasser på utsiden. Foto

    Egsveien 100, Building 5

    Egsveien 100, Building 5

    Egsveien 100, 4615 Kristiansand

    Transport

    You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

    You may be entitled to reimbursement of necessary expenses when travelling to and from your treatment centre.

    As a general rule, you should use public transport, and you will have to pay a co-payment. To be reimbursed for travel expenses you have paid, you must complete a travel expense claim form and send it toPatient travel.

    Practical information

    At the hospital pharmacy in Kristiansand, you can fill prescriptions and buy pharmacy products.

    You will find us on the first floor of the main building, right by the entrance.
    Open weekdays from 08:30 to 16:30.

    Kristiansand Hospital Pharmacy

    Is the appointment inconvenient? If you receive your appointment letter digitally at helsenorge.no, you can now send a direct message to the department you are due to visit if you need a new appointment time. You must be a registered user of Helsenorge to access the service.
    You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
    ​

    Children and young people are affected when someone in the family is ill, and they need to understand what is happening. You may be a patient, a relative, or a parent of sick children who have siblings. At the hospital, we will help ensure that the children and young people in your family are well cared for.

    Children as next of kin


    Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

    See an overview of the hospital departments

    General visiting hours:

    Arendal:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Flekkefjord:
    14:00–15:00 and 18:00–19:00
    Maternity ward: 17:00–19:00 (quiet time/no visitors: 14:00–16:00)

    Kristiansand:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Postnatal ward: 16:00–18:00 every day for the newborn’s healthy siblings.

    Most inpatient wards in Kristiansand have a small collection of books that patients and relatives can borrow. Contact your ward for more information and assistance.

    Many people wish to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our departments do not allow flowers. If you wish to bring the patient a gift, we appreciate you choosing something other than flowers.

    Some patients are also allergic to perfume or scented creams. We ask you to take this into consideration.

    Many patients and relatives wish to take photos/videos or blog about their time in hospital. This is of course permitted, as long as you respect the privacy of other patients and staff.

    Here are a few good tips on using social media for patients and relatives:

    • Be considerate of others. You must obtain consent if you want to take photos or videos of patients or staff. All patients are entitled to privacy while in hospital.
    • Parents/guardians decide whether you may take photos of children or publish photos of their children online. Parents should consider what is best for the child. Once the child has turned 12, their views must be given considerable weight. Once the child has turned 15, they decide for themselves whether they are comfortable being photographed and whether the photos may be published.
    • Remember that staff must also give their permission if you want to publish photos you have taken of them.
    • You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without permission, you can ask them to delete them. If they do not listen, you can contact: www.slettmeg.no.

    Audio recordings
    It is not illegal to record conversations you take part in for private use. However, publishing and sharing requires consent from the person you are speaking with. Secretly recording conversations you do not take part in is illegal.

    Our hairdresser is located on the third floor of the hospital’s main building and is open to everyone. If needed, the hairdresser can come to the ward. The hairdresser also fits wigs. Opening hours are Monday, Wednesday and Thursday from 09:00 to 16:00.
    To book an appointment: 94 81 59 01 

    See alsowww.harspesialisten.nofor booking an appointment.

    Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

    This may include, for example, a hospital admission, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for bacteria that are resistant to antibiotics (such as MRSA).

    Ask your GP to send you the test result before your appointment with us and bring it with you when you come to the hospital.

    For a day visit or hospital admission, please bring the following:

    • Bring indoor shoes, a change of clothes and toiletries
    • Bring your regular medication. It may take time to obtain equivalent medication from the pharmacy.
    • Bring a list/overview of your regular medication
    • Medical equipment for daily use

    Sometimes we need a room for rest and reflection. We have three such rooms available for you and your relatives. The rooms are open to everyone, regardless of their beliefs or faith.

    In Arendal, the hospital’s quiet room/chapel is in the basement of the main building. In Kristiansand, the room is on the first floor of the main building, north entrance. Both rooms are open 24 hours a day. In Flekkefjord, the chapel is by the car park, to the left of the main entrance.

    It is also possible to hold a memorial service in the chapel in the event of a death. Please contact the hospital chaplains to arrange this.

    Eg Church in Kristiansand is open every weekday from 08:00 to 18:00 for those who would like a space for quiet and reflection. Open from 10:00 to 18:00 on weekends.

    ​Kiosk
    The kiosk is located on the ground floor in the main building’s lobby at Eg.

    Opening hours:
    Monday–Friday: 08:00–20:00
    Saturday and Sunday: 09:30–20:00

    The kiosk sells, among other things, newspapers, magazines, fruit, chocolate, biscuits, ice cream, soft drinks, flowers, cards and various gift items.

    Cafeteria
    The “Kilden” cafeteria is located next to the kiosk and has the same opening hours.

    The cafeteria serves, among other things, rolls, baguettes, salad, cakes, hamburgers and sausages.

    If you have a serious illness that requires treatment or follow-up over a period of time, you may be entitled to be assigned a contact doctor in the specialist health service.

    The contact doctor scheme in the specialist health service is intended to ensure that your follow-up as a patient is better, safer and more effective. Having a contact doctor is your right as a patient and an obligation for the specialist health service.

    The contact doctor’s responsibilities

    The contact doctor has a particular responsibility for following up with you during treatment or follow-up in the specialist health service. The contact doctor’s responsibilities are to:

    • be your regular medical contact throughout your patient journey
    • be involved in your treatment or follow-up
    • stay informed about the status of your treatment
    • help ensure that your patient journey proceeds as planned
    • contact the relevant staff / treatment unit if there are challenges with your patient journey
    • provide information to you and your next of kin
    • be available to you and healthcare professionals for medical questions
    • A contact doctor does not replace your GP.

    Guide to contact doctors in the specialist health service

     

    We encourage everyone to use their mobile phones considerately and to be mindful of their fellow patients. It is important to put your phone on silent at night, and on silent or vibrate during the day. Out of consideration for other patients, please leave the room if you need to have a long conversation.

    Parking at Sørlandet Hospital is subject to a fee Monday to Friday from 08:00 to 20:00. Everyone wishing to park on the hospital grounds must follow the signs and instructions on the payment machines.

    At the hospitals in Arendal and Kristiansand, you can pay for parking using EasyPark (mobile app) or by card at other locations. Check the signs for payment options and time limits.

    At the hospital in Kristiansand, you can register your parking using the EasyPark app, at the machine where you park, or on the Flowbird website.

    Register payment on the website

    Overview of parking areas at Eg in Kristiansand
     

    At the hospital in Arendal, cameras read vehicle registration numbers as vehicles enter and exit the parking garage through the Autopay service. Follow the signs and read the instructions.

    Pay at the payment machine

    If you have not created a profile onAutopay.io, you can pay at the machine by the main entrance. Enter your vehicle’s registration number. You can pay by card.

    Pay automatically

    Register as a customer with your registration number and bank card at www.autopay.io. Once registered, you will be charged automatically each time you park in the garage.

    At certain times, for example when there is a lot of snow, it can be difficult to find a parking space. We therefore recommend that you allow plenty of time.

    For electric cars:

    Electric cars are subject to a fee from the first hour.

    Need to charge your car? Not all our hospital sites have charging stations, and those that do have a limited number. You therefore cannot count on being able to charge your car while you are inside as a patient or visitor. You can see all charging stations here:

    All charging stations on one map - Norwegian EV Association​

    Blood donors can park at the hospital free of charge.
    For more information, contact the blood bank.


    Guardians of children (under 18) who have been in hospital for more than 14 dayscan park free of charge for the remainder of the child’s stay. This also applies if the child’s stay began at another hospital. Contact the hospital department for more information.

    A valid disabled parking permit entitles you to free parking in designated spaces.
    Contact the Service Desk to register your disabled parking permit. Vehicles displaying a disabled parking permit are exempt from time limits unless otherwise indicated on the signs.

    Parking for expectant mothers in Kristiansand
    Free parking is available for expectant mothers outside the Women’s Department at the hospital in Kristiansand. The maximum parking time is 2 hours.

    Care benefits compensate for lost income when you care for a child who needs continuous supervision and care due to illness or injury. Read more about, among other things,care benefits, assistance and basic benefitsandNational Insurance benefitsat NAV.

    Smoking can cause discomfort to others. Thank you for being considerate and helping Sørlandet Hospital maintain a smoke-free environment.

    The Service Desk in Kristiansand is located right by the main entrance. You can contact us here with questions about your appointment at the hospital.

    Opening hours:
    Weekdays: 07:30–21:00.
    Saturdays, Sundays and public holidays: 08:00–21:00.

    Need someone to talk to? Our hospital chaplains have extensive experience meeting people in different life situations. They meet you on your terms, regardless of your faith, beliefs or outlook on life. The hospital chaplains are available around the clock, all week, for patients, next of kin and staff.

    Would you like to get in touch? You can ask hospital staff for help or call the switchboard on 38 07 30 00.

    The hospital chaplains can also connect you with other faith and belief communities.

    If you need an interpreter, please notify the hospital well in advance of your appointment. The cost of the interpreter is covered by the health service.Helsenorge.no

    Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

    All visitors can use the hospital’s free wireless internet.

    Look for HSO-Gjest in your list of networks and follow the instructions to log in.

    If you cannot find the network, you are in an area where it has not yet been installed.

    If your child has been exposed to chickenpox or has chickenpox, please contact us. The scheduled appointment/admission must then be postponed. This also applies if you are planning to visit the paediatric and adolescent department. Chickenpox can be dangerous for some of our patients.

  • Waiting time: 12 weeks

    Contact Child and Adolescent Rehabilitation Services (HABU), Arendal

    Where to report

    HABU is located on the 6th floor of the hospital’s main building.
    Sørlandet sykehus Arendal sett fra luften.

    Sørlandet Hospital Arendal

    Sykehusveien 1

    Sykehusveien 1, 4838 Arendal

    Transport

    You can reach our locations by public transport. Visit Agder Public Transport to find your route:akt.no

    You may be entitled to reimbursement for necessary expenses when travelling to and from your treatment location.

    You should generally use public transport, and you will have to pay a co-payment. To be reimbursed for travel expenses you have paid, you must complete a travel expense claim form and send it toPatient travel.

    Waiting time

    Practical information

    You can fill prescriptions and buy pharmacy products at the hospital pharmacy in Arendal.
    You will find us on the 1st floor of the main building, just inside the entrance.
    Open weekdays from 08:30 to 16:00.

    Arendal Hospital Pharmacy

    Does the appointment time not work for you? If you receive your appointment letter digitally through helsenorge.no, you can now send a direct message to the department you are visiting if you need a new appointment time. You must be a registered user of Helsenorge to access this service.
    You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
    ​

    Children and young people are affected when someone in the family is ill, and they need to understand what is happening. You may be a patient, a relative, or a parent of a sick child with siblings. The hospital will help ensure that the children and young people in your family are well cared for.

    Children as relatives


    Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

    See an overview of the hospital departments

    General visiting hours:

    Arendal:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Flekkefjord:
    14:00–15:00 and 18:00–19:00
    Maternity ward: 17:00–19:00 (siesta/no visitors: 14:00–16:00)

    Kristiansand:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Maternity ward: 16:00–18:00 every day for the newborn’s healthy siblings.

    The patient library in Arendal is located on the lower ground floor of the main building. It is self-service and open 24 hours a day. You can borrow books and read newspapers and magazines here.

    Many people wish to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our departments are flower-free. If you would like to bring the patient a gift, we would appreciate it if you chose something other than flowers.

    Some patients are also allergic to perfume or fragranced creams. We ask you to bear this in mind.

    Many patients and relatives wish to take photos/videos or blog about their time in hospital. Of course, you may do so, as long as you respect the privacy of other patients and staff.

    Here are a few useful tips on using social media for patients and relatives:

    • Be considerate of others. You must have consent if you want to take photos or videos of patients or staff. All patients are entitled to privacy while in hospital.
    • Parents/guardians decide whether you may take photos of children or publish photos of their children online. Parents should consider what is best for the child. Once the child has turned 12, their views must be given considerable weight. Once the child has turned 15, they decide for themselves whether they are happy to be photographed and whether the photos may be published.
    • Remember that staff must also give their permission if you want to publish photos you have taken of them.
    • You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without permission, you can ask them to delete them. If they do not comply, you can contact: www.slettmeg.no.

    Audio recordings
    It is not illegal to record conversations in which you are participating for private use. However, publishing and sharing recordings requires the consent of the person you are speaking with. Secretly recording conversations in which you are not participating is illegal.

    Sometimes we need a room for rest and reflection. We have three such rooms available for you and your relatives. The rooms are open to everyone, regardless of outlook on life or faith.

    In Arendal, the hospital’s quiet room/chapel is in the basement of the main building. In Kristiansand, the room is on the first floor of the main building, north entrance. Both rooms are open 24 hours a day. In Flekkefjord, the chapel is by the car park to the left of the main entrance.

    Memorial services can also be held in the chapel in the event of a death. To arrange this, contact the hospital chaplains.

    Eg church in Kristiansand is open on weekdays from 08:00 to 18:00 for anyone seeking a space for quiet and reflection. Open from 10:00 to 18:00 on weekends.

    Kiosk
    The kiosk is in the lobby on the first floor.

    It sells kiosk items such as newspapers, weekly magazines, fruit, chocolate, biscuits, ice cream, soft drinks, cards, flowers, some toiletries and various gifts.

    You can also buy sweet rolls, chicken wraps, bread rolls, salads, calzones, panini and hot dogs.

    Opening hours:
    Monday–Friday: 07:00–21:00
    Saturday and Sunday: 09:00–20:00

    Parking at Sørlandet Hospital is subject to a fee Monday to Friday from 08:00 to 20:00. Anyone wishing to park on hospital grounds must follow the signs and instructions on the payment machines.

    At the hospitals in Arendal and Kristiansand, you can pay for parking using EasyPark (mobile app) or by card at other locations. Check the signs for payment options and time limits.

    At the hospital in Kristiansand, you can register your parking using the EasyPark app, at the machine where you park, or on the Flowbird website.

    Register payment online

    Map of parking areas at Eg in Kristiansand
     

    At the hospital in Arendal, cameras read vehicles’ registration numbers as they enter and leave the car park using the Autopay service. Follow the signs and read the instructions.

    Pay at the payment machine

    If you have not created a profile onAutopay.io​, you can pay at the machine by the main entrance. Enter the vehicle’s registration number. You can pay by card.

    Pay automatically

    Register as a customer with your registration number and bank card at www.autopay.io. Once registered, you will be charged automatically each time you park in the car park.

    During certain periods, for example when there is a lot of snow, it may be difficult to find a parking space. We therefore recommend allowing plenty of time.

    For electric cars:

    Electric cars are charged a fee from the first hour.

    Do you need to charge your car? Not all of our hospital sites have charging stations, and those that do have a limited number. You therefore cannot count on being able to charge your car while you are inside as a patient or visitor. You can see all charging stations here:

    All charging stations on one map – Norwegian EV Association​

    Blood donors park free of charge at the hospital.
    For more information, contact the blood bank.


    Guardians of children (under 18) who have been in hospital for more than 14 daysare entitled to free parking for the remainder of the child’s stay. This also applies if the child’s stay began at another hospital. Contact the hospital department for more information.

    A valid disabled parking permit entitles you to free parking in designated spaces
    Contact the Service Desk to register your disabled parking permit. Vehicles displaying a disabled parking permit are exempt from time limits unless otherwise indicated on the sign.

    Parking for expectant mothers in Kristiansand
    Free parking is available for expectant mothers outside the Women’s Department at the hospital in Kristiansand. The maximum parking time is 2 hours.

    Care allowance is intended to replace lost income when you are caring for a child who needs continuous supervision and care due to illness or injury. Read more about, among other things,care allowance, attendance and basic benefitandNational Insurance Scheme benefitsat NAV.

    The service desk in Arendal is located right by the main entrance. You can contact us here with questions about your appointment at the hospital.

    Opening hours:
    Weekdays: 07:00–21:00.
    Saturdays, Sundays and public holidays: 09:00–20:00.

    Need someone to talk to? Our hospital chaplains have extensive experience supporting people in different life situations. They meet you on your terms, regardless of your faith, beliefs or outlook on life. The hospital chaplains are available around the clock, every day of the week, for patients, relatives and staff.

    Would you like to get in touch? You can ask hospital staff for help or call the switchboard on: 38 07 30 00.

    The hospital chaplains can also put you in touch with other faith and belief communities.

    If you need an interpreter, please let the hospital know well in advance of your appointment. Interpreter costs are covered by the health service.Helsenorge.no

    Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

    All visitors can use free wireless internet at the hospital.

    Look for HSO-Gjest in your network list and follow the instructions to log in.

    If you cannot find the network, you are in an area where it has not yet been installed.

    If your child has been exposed to chickenpox or has chickenpox, please contact us. Your scheduled appointment/admission will then need to be postponed. This also applies if you are planning to visit the paediatric and adolescent department. Chickenpox can be dangerous for some of our patients.

  • Contact Child and adolescent habilitation (HABU), Kristiansand

    Place of attendance

    HABU premises, building 41 at Eg. Located on the left-hand side of the road after you have passed through the yellow administration building.

    Egsveien 100, building 41

    Egsveien 100, building 41

    Egsveien 100, 4615 Kristiansand

    Transport

    You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

    You may be entitled to reimbursement of necessary expenses when travelling to and from your treatment location.

    As a general rule, you should use public transport, and you will have to pay a user fee. To be reimbursed for travel expenses you have paid, complete a travel expense claim form and send it toPatient travel.

    Practical information

    Does the appointment not suit you? If you receive your appointment letter digitally at helsenorge.no, you can now send a message directly to the department you are visiting if you need a new appointment time. You must be a registered user of Helsenorge to access this service.
    You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
    ​

    Children and young people are affected when someone in the family is ill, and need to understand what is happening. You may be a patient or a relative, or a parent of a sick child who has siblings. We at the hospital will help ensure that the children and young people in your family are well cared for.

    Children as relatives


    Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

    See an overview of the hospital departments

    General visiting hours:

    Arendal:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Flekkefjord:
    14:00–15:00 and 18:00–19:00
    Maternity ward: 17:00–19:00 (siesta/no visitors: 14:00–16:00)

    Kristiansand:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Maternity ward: 16:00–18:00 every day for the newborn’s healthy siblings.

    Most of the hospital wards in Kristiansand have a small collection of books that patients and their relatives can borrow. Contact your ward for more information and assistance.

    Many people like to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our wards are flower-free. If you would like to bring the patient a gift, we would appreciate it if you chose something other than flowers.

    Some patients are also allergic to perfume or perfumed creams. Please take this into consideration.

    RIB offers accommodation in our Family House. The Family House is located next to HABU/RIB and has two apartments and four family rooms that can be used free of charge during your stay.

    All rooms in the Family House have a private bathroom with a shower and cooking facilities. Internet access, a telephone, TV/radio and a refrigerator are also available. During the day, you can use a washing machine, tumble dryer and iron. Bed linen and towels are provided.

    There is an adapted outdoor area with play equipment next to the Family House.

    If you need accommodation during your stay, you can contact HABU’s reception (see contact information).

    Many patients and relatives want to take photos/videos or blog about their time in hospital. This is of course permitted, as long as you respect the privacy of other patients and staff.

    Here are a few useful tips on using social media for patients and relatives:

    • Be considerate of others. You must obtain consent if you want to take photos or videos of patients or staff. All patients have the right to privacy while in hospital.
    • Parents/guardians decide whether you may take photos of children or publish photos of their children online. Parents should consider what is best for the child. When the child turns 12, their views must be given considerable weight. When the child turns 15, they decide for themselves whether they are happy to be photographed and whether the photos may be published.
    • Remember that staff must also give their permission if you want to publish photos you have taken of them.
    • You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without your permission, you can ask them to delete them. If they do not listen, you can contact: www.slettmeg.no.

    Audio recording
    It is not illegal to make recordings of conversations in which you are participating for private use. However, publishing or sharing them requires the consent of the person you are speaking with. Secretly recording conversations in which you are not participating is illegal.

    Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

    This could include, for example, a hospital stay, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for bacteria that are resistant to antibiotics (for example, MRSA).

    Ask your GP to send you the test results before your appointment with us and bring them with you when you come to the hospital.

    For a day visit or hospital stay, please bring the following:

    • Bring indoor shoes, a change of clothes and toiletries
    • Bring your regular medication. It may take time to obtain equivalent medication from the pharmacy.
    • Bring a list/overview of your regular medication
    • Medical equipment for everyday use

    If you have a serious illness that requires treatment or follow-up over a period of time, you may be entitled to be assigned a contact doctor in the specialist health service.

    The contact doctor scheme in the specialist health service is intended to ensure that your follow-up as a patient is improved, safer and more effective. Having a contact doctor is a right for you as a patient and an obligation for the specialist health service.

    The contact doctor’s responsibilities

    The contact doctor has a particular responsibility for following up with you during treatment or follow-up in the specialist health service. The contact doctor’s responsibilities are to:

    • be your regular medical contact throughout your patient journey
    • be involved in your treatment or follow-up
    • stay informed about the status of your treatment
    • help ensure that your patient journey proceeds as planned
    • contact the relevant staff/treatment unit if there are challenges with your patient journey
    • provide information to you and your relatives
    • be available to you and healthcare professionals for medical questions
    • a contact doctor does not replace your GP

    Guide to contact doctors in the specialist health service

     

    Parking at Sørlandet Hospital is subject to a fee Monday to Friday from 08:00 to 20:00. Anyone wishing to park on hospital grounds must follow the signs and instructions on the payment machines.

    At the hospital in Kristiansand, you can pay for parking using EasyPark (mobile app), a card or coins at other locations. See the signs for payment options and time limits.

    At the hospital in Kristiansand, you can register your parking using the EasyPark app, at the machine where you park or via the website.

    Kristiansand parking website

    A valid disabled parking permit entitles you to free parking. 
    There are three disabled parking spaces and several regular parking spaces at the entrance to the HABU building. Vehicles displaying a disabled parking permit are exempt from time limits unless otherwise stated on the sign.

    Care allowance replaces lost income when you care for a child who needs continuous supervision and care because of illness or injury. Read more about, among other things,care allowance, supplementary and basic benefitsandNational Insurance benefitsat NAV.

    Smoking can cause discomfort for others. Thank you for being considerate and helping Sørlandet Hospital maintain a smoke-free environment.

    The service desk in Kristiansand is located right by the main entrance. You can contact us here with questions about your appointment at the hospital.

    Opening hours:
    Weekdays: 07:30–21:00.
    Saturdays, Sundays and public holidays: 08:00–21:00.

    Need someone to talk to? Our hospital chaplains have extensive experience supporting people in different life situations. They meet you on your terms, regardless of your faith, beliefs or outlook on life. The hospital chaplains are available around the clock, every day of the week, for patients, relatives and staff.

    Would you like to get in touch? You can ask hospital staff for help or call the switchboard on 38 07 30 00.

    The hospital chaplains can also put you in touch with other faith and belief communities.

    If you need an interpreter, please notify the hospital well in advance of your appointment. The cost of the interpreter is covered by the health service.Helsenorge.no

    Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

    All visitors can use the hospital’s free wireless internet.

    Look for HSO-Gjest in your network list and follow the login instructions.

    If you cannot find the network, you are in an area where it has not yet been installed.

    If your child has been exposed to chickenpox or has chickenpox, please contact us. Your scheduled appointment/admission will need to be postponed. This also applies if you are planning to visit the Department of Paediatrics and Adolescent Medicine. Chickenpox can be dangerous for some of our patients.

  • Waiting time: 12 weeks

    Contact the Department of Neurology

    Where to report

    Sørlandet Hospital Kristiansand:
    Neurology outpatient clinic, 1st floor.
    Sørlandet Hospital Arendal:
    Medical/neurology outpatient clinic, 2nd floor: 2E.

    Address

    Visiting hours

    • Today
      • 14:00–16:00
      • 18:00–19:00
    En by omgitt av trær og en elv

    Sørlandet Hospital Kristiansand

    Egsveien 100, building 10

    Egsveien 100, building 10, 4615 Kristiansand

    Transport

    You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

    You may be entitled to reimbursement of necessary expenses when travelling to and from your treatment location.

    You should generally use public transport, and you will have to pay a deductible. To be reimbursed for your travel expenses, complete a travel reimbursement form and send it toPatient travel.

    The hospital bus is a transport service for patients travelling between the hospitals in Arendal and Kristiansand.

    There is also a return route between Vigeland, Mandal and Kristiansand.

    See timetables

     

    Waiting time

    12 weeks until assessment

    Practical information

    ​​At the hospital pharmacy in Kristiansand, you can fill prescriptions and buy pharmacy products.

    You’ll find us on the first floor of the main building, close to the entrance.
    Open every weekday from 08:30 to 16:30.

    Kristiansand Hospital Pharmacy

    Is your appointment inconvenient? If you receive your appointment letter digitally on helsenorge.no, you can now send a message directly to the department you are visiting if you need a new appointment time. You must be a registered user on Helsenorge to access this service.
    You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
    ​

    Children and young people are affected when someone in the family is ill, and need to understand what is happening. You may be a patient yourself, a relative, or a parent of sick children with siblings. We at the hospital will help ensure that the children and young people in your family are well cared for.

    Children as next of kin


    ​​Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

    See an overview of the hospital’s departments

    General visiting hours:

    Arendal:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Flekkefjord:
    14:00–15:00 and 18:00–19:00
    Maternity ward: 17:00–19:00 (siesta/no visitors: 14:00–16:00)

    Kristiansand:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Postnatal ward: 16:00–18:00 every day for the newborn’s healthy siblings.

    ​Most inpatient wards in Kristiansand have a small collection of books that patients and relatives can borrow. Contact your department for more information and assistance.

    Many people like to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our departments are flower-free. If you would like to bring the patient a gift, we would appreciate it if you chose something other than flowers.

    Some patients also have allergic reactions to perfume or perfumed creams. Please be considerate.

    Many patients and relatives want to take photos/videos or blog about their time in hospital. This is of course permitted, as long as you respect the privacy of other patients and staff.

    Here are a few helpful tips on using social media for patients and relatives:

    • Be considerate of others. You must have consent if you want to take photos or videos of patients or staff. All patients are entitled to privacy while in hospital.
    • Parents/guardians decide whether you may take photos of children or publish photos of their children online. Parents must act in the child’s best interests. When the child turns 12, their views must be given considerable weight. When the child turns 15, they decide for themselves whether they are comfortable being photographed and whether the photos may be published.
    • Remember that staff must also give permission if you want to publish photos you have taken of them.
    • You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without permission, you can ask them to delete them. If they do not comply, you can contact: www.slettmeg.no.

    Audio recording
    It is not illegal to record conversations in which you participate for private use. However, publishing and sharing recordings requires the consent of the person you are speaking with. Secretly recording conversations in which you do not participate is illegal.

    Our hairdresser is located on the third floor of the hospital’s main building and is open to everyone. If needed, the hairdresser can come to the department. The hairdresser also fits wigs. Opening hours are Monday, Wednesday and Thursday from 09:00 to 16:00.
    Book an appointment: ​ 94 81 59 01 

    See alsowww.harspesialisten.no​​ to book an appointment.

    ​Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

    This could include a hospital stay, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for antibiotic-resistant bacteria (such as MRSA).

    Ask your GP to send you the test result before your appointment with us, and bring it with you when you come to the hospital.

    ​Sometimes we need a room for rest and reflection. We have three such rooms available for you and your relatives. The rooms are open to everyone, regardless of their beliefs or faith.

    In Arendal, the hospital’s quiet room/chapel is in the basement of the main building. In Kristiansand, the room is on the first floor of the main building, north entrance. Both rooms are open 24 hours a day. In Flekkefjord, the chapel is by the car park to the left of the main entrance.

    There is also an opportunity to hold a memorial service in the chapel in the event of a death. Please contact the hospital chaplains to arrange this.

    Eg Church in Kristiansand is open every weekday between 08:00 and 18:00 for anyone wishing to find a space for quiet and reflection. Open from 10:00 to 18:00 on weekends.

    ​Kiosk
    You will find the kiosk on the first floor in the main building’s lobby at Eg.

    Opening hours:
    Monday–Friday: 08:00–20:00
    Saturday and Sunday:​ 09:30–20:00

    The kiosk sells, among other things, newspapers, weekly magazines, fruit, chocolate, biscuits, ice cream, soft drinks, flowers, cards and various gift items.

    Cafeteria
    The “Kilden” cafeteria is located next to the kiosk and has the same opening hours.

    The cafeteria serves, among other things, rolls, baguettes, salad, cakes, hamburgers and hot dogs.

    ​If you have a serious illness that requires treatment or follow-up over a period of time, you may be entitled to be assigned a contact doctor in the specialist health service.

    The contact doctor scheme in the specialist health service is intended to ensure that your follow-up as a patient is improved, safer and more efficient. Having a contact doctor is a right for you as a patient and an obligation for the specialist health service.

    The contact doctor’s responsibilities

    The contact doctor has a special responsibility for following up with you during treatment or follow-up in the specialist health service. The contact doctor’s responsibilities are to:

    • be your regular medical contact throughout your entire patient journey
    • be involved in your treatment or follow-up
    • stay informed about the status of your treatment
    • help ensure that your patient journey proceeds as planned
    • contact the relevant staff / treatment unit if there are challenges with your patient journey
    • inform you and your next of kin
    • be available to you and healthcare personnel for medical questions
    • A contact doctor does not replace your GP

    Guide to contact doctors in the specialist health service

     

    We encourage everyone to use their mobile phones considerately and to be mindful of their fellow patients. It is important to put your phone on silent at night, and on silent or vibrate during the day. Out of consideration for other patients, please leave the room if you need to have a long conversation.

    Parking at Sørlandet Hospital is subject to a fee Monday to Friday from 08:00 to 20:00. Everyone wishing to park on hospital grounds must follow the signs and instructions at the payment machines.

    At the hospitals in Arendal and Kristiansand, you can pay for parking using EasyPark (mobile app) or by card at other locations. See the signs for payment options and time limits.​

    At the hospital in Kristiansand, you can register your parking via the EasyPark app, at the machine where you park, or on the Flowbird website.

    Register payment on the website

    Overview of parking spaces at Eg in Kristiansand
     

    At the hospital in Arendal, cameras read vehicles’ registration numbers when they enter and exit the parking garage through the Autopay service. Follow the signs and instructions.

    Pay at the payment machine

    If you have not created a profile onAutopay.io​, you can pay at the machine by the main entrance. Enter the vehicle’s registration number. You can pay by card.

    Pay automatically

    Register as a customer with your registration number and bank card at www.autopay.io. Once registered, you will be charged automatically every time you park in the garage.

    During certain periods, for example when there is a lot of snow, it can be difficult to find a parking space. We therefore recommend allowing plenty of time.​

    For electric cars:

    Electric cars are subject to a parking fee from the first hour.

    Do you need to charge your car? Not all our hospital sites have charging stations, and those that do have a limited number. You therefore cannot count on being able to charge your car while you are inside as a patient or visitor. You can find all charging stations here:

    All charging stations on one map - Norwegian EV Association​

    Blood donors can park at the hospital free of charge.
    For more information, contact the blood bank.


    Guardians of children (under 18) who are staying in hospital for more than 14 daysreceive free parking for the remainder of the child’s stay. This also applies if the child’s stay begins at another hospital. Contact the hospital department for more information.

    A valid disability parking permit provides free parking in designated spaces
    Contact the Service Desk to register your disability parking permit. Vehicles displaying a disability parking permit are exempt from time limits unless otherwise stated on the sign.

    Parking for people giving birth in Kristiansand
    There is free parking for people giving birth outside the Women’s Department at the hospital in Kristiansand. The maximum parking time is 2 hours.

    Smoking can cause discomfort for others. Thank you for being considerate and helping keep Sørlandet Hospital smoke-free.

    ​​The Service Desk in Kristiansand is located right by the main entrance. You can contact the desk with questions about your hospital appointment.

    Opening hours:
    Weekdays: 07:30–21:00.
    Saturdays, Sundays and public holidays: 08:00–21:00.

    Need someone to talk to? Our hospital chaplains have extensive experience supporting people in different life situations. They meet you on your terms, regardless of your faith, beliefs or outlook on life. Hospital chaplains are available 24 hours a day, every day of the week, for patients, relatives and staff.

    Would you like to get in touch? You can ask hospital staff for help or call the switchboard on: 38 07 30 00.

    Hospital chaplains can also put you in touch with other faith and belief communities.

    If you need an interpreter, please notify the hospital well in advance of your appointment. Interpreter costs are covered by the health service.Helsenorge.no

    Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

    All visitors can use the hospital’s free wireless internet.

    Look for HSO-Gjest in your network list and follow the instructions to log in.

    If you can’t find the network, you are in an area where it has not yet been installed.

TEST VERSION
Machine-translated copy of sshf.no for testing only. Not official information.