Paediatric and Adolescent Habilitation Services (HABU), Kristiansand

Does the appointment not suit you? If you receive your appointment letter digitally on helsenorge.no, you can now send a direct message to the department you are due to visit if you need a new appointment time. You must be a registered user of Helsenorge to access the service.
You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
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Children and young people are affected when someone in the family is ill, and need to understand what is happening. You may be a patient or a relative, or you may be a parent of sick children who have siblings. We at the hospital will help ensure that the children and young people in your family are well cared for.

Children as next of kin

Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

See an overview of the hospital departments.

General visiting hours:

Arendal:
17:00–19:00 on weekdays
14:00–16:00 and 18:00–19:00 on weekends and public holidays

Flekkefjord:
14:00–15:00 and 18:00–19:00
Maternity ward: 17:00–19:00 (siesta/no visitors: 14:00–16:00)

Kristiansand:
17:00–19:00 on weekdays
14:00–16:00 and 18:00–19:00 on weekends and public holidays 

Postnatal ward: 16:00–18:00 every day for the newborn’s healthy siblings.

​Most of the inpatient wards in Kristiansand have a small collection of books that patients and relatives can borrow. Contact your ward for more information and assistance.

RIB offers accommodation in our Family House. The Family House is located next to HABU/RIB and has two apartments and four family rooms that can be used free of charge during your stay.    

All rooms in the Family House have a private bathroom with a shower and cooking facilities. Internet access, a telephone, TV/radio and a refrigerator are also available. During the day, you can use a washing machine, tumble dryer and iron. Bed linen and towels are provided.    

There is an accessible outdoor area with play equipment next to the Family House.    

If you need accommodation during your stay, contact the HABU reception (see contact information).

Many patients and relatives wish to take photos/videos or blog about their time in hospital. This is of course permitted, as long as you respect the privacy of other patients and staff.

Here are a few tips on using social media for patients and relatives:

• Respect others. You must have consent if you want to take photos or videos of patients or staff. All patients are entitled to privacy while in hospital.
• Parents/guardians decide whether you may take photos of children or publish photos of their children online. Parents should consider what is best for the child. When the child has turned 12, their views must be given considerable weight. When the child has turned 15, they decide for themselves whether they agree to being photographed and whether the photos may be published.
• Remember that staff must also give their permission if you want to publish photos you have taken of them.
• You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without permission, you can ask them to delete them. If they do not comply, you can contact: www.slettmeg.no.

Audio recording
It is not illegal to record conversations in which you take part for private use. However, publishing and sharing recordings requires the consent of the person you are speaking with. Secretly recording conversations in which you do not take part is illegal.

​Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

This may include, for example, a hospital stay, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for bacteria that are resistant to antibiotics (for example, MRSA).

Ask your GP to send you the test result before your appointment with us, and bring it with you when you come to the hospital.

For a day visit or hospital admission, please bring the following:

• Bring indoor shoes, a change of clothes and toiletries
• Bring your regular medication. It may take time to obtain the same medication from the pharmacy.
• Bring a list/overview of your regular medications
• Medical equipment used daily

​If you have a serious illness that requires treatment or follow-up over a period of time, you may be entitled to a designated contact doctor in the specialist health service.

The contact doctor scheme in the specialist health service is intended to ensure that your follow-up as a patient is better, safer and more effective. Having a contact doctor is a right for you as a patient and an obligation for the specialist health service.

The contact doctor’s responsibilities

The contact doctor has a particular responsibility for following up with you during treatment or follow-up in the specialist health service. The contact doctor’s responsibilities are to:

• be your regular medical contact throughout your entire course of care
• be involved in your treatment or follow-up
• stay informed about the status of your treatment
• help ensure that your course of care proceeds as planned
• contact the relevant staff/treatment unit if there are challenges with your course of care
• provide information to you and your relatives
• be available to you and healthcare professionals for medical questions
• a contact doctor does not replace your GP

Guide to contact doctors in the specialist health service

Parking spaces at Sørlandet Hospital are subject to a fee Monday to Friday, 08:00–20:00. Anyone wishing to park on hospital grounds must follow the signs and instructions on the payment machines.

At the hospital in Kristiansand, you can pay for parking with EasyPark (mobile app), by card or by coin at other locations. See the signs for payment options and time limits.

At the hospital in Kristiansand, you can register your parking using the EasyPark app, at the machine where you park, or via the website.

Parking website for Kristiansand

A valid disabled parking permit allows free parking. 
At the entrance to the HABU building, there are three disabled parking spaces and several regular parking spaces. Disabled parking permit holders are exempt from time limits unless otherwise indicated on the sign.

Care allowance replaces lost income when you care for a child who needs continuous supervision and care due to illness or injury. Read more about, among other things,care allowance, attendance and basic benefitandNational Insurance benefitsat NAV.

Smoking can cause discomfort to others. Thank you for being considerate and helping to ensure that Sørlandet Hospital is a smoke-free environment.

The Service Desk in Kristiansand is located just by the main entrance. You can ask questions here about your appointment at the hospital.

Opening hours:
Weekdays: 07:30–21:00.
Saturdays, Sundays and public holidays: 08:00–21:00.

Need someone to talk to? Our hospital chaplains have extensive experience supporting people in a range of life situations. They meet you on your terms, regardless of your faith, beliefs or outlook on life. Hospital chaplains are available around the clock, every day of the week, for patients, relatives and staff.

Would you like to get in touch? You can ask hospital staff for help or call the switchboard on 38 07 30 00.

The hospital chaplains can also put you in touch with other faith and life-stance communities.

If you need an interpreter, please notify the hospital well in advance of your appointment. The cost of the interpreter is covered by the health service.Helsenorge.no

Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

All visitors can use the hospital’s free wireless internet.

Look for HSO-Gjest in your network settings and follow the instructions to log in.

If you cannot find the network, you are in an area where it has not yet been installed.

If your child has been exposed to chickenpox or has chickenpox, please contact us. Your scheduled appointment/admission will need to be postponed. This also applies if you are planning to visit the Department of Paediatrics and Adolescent Medicine. Chickenpox can be dangerous for some of our patients.