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Surgery for prolapse of the uterus

Vaginal and/or uterine prolapse is a condition in which part of the vaginal wall or cervix descends into the vagina and may partially protrude from the vagina when sitting for a long time, standing or walking a lot. The operation is usually performed through the vagina, under either general or spinal anaesthesia.

Needs-based follow-up

During this care pathway, we offer all or part of your treatment and follow-up using electronic questionnaires and digital tools. This means you do not need to travel to the hospital when it is not possible or necessary for the treatment you are receiving.

 

How we follow up with you
Ulike digitale tjenester for pasientene

Depending on the type of prolapse, either the front vaginal wall is tightened and the bladder is lifted back to its natural position, or the back vaginal wall is tightened and reinforced. Sometimes the cervix or the entire uterus is also removed.

Vaginal/uterine prolapse

Referral and assessment

Your GP or another health service will refer you to the hospital for assessment.

Before

Risk of premature birth

It is important to know that if the cervix is removed completely or partially, this increases the risk of giving birth prematurely. This operation should therefore be performed after you have finished having children.

IUD

If you would like to have an IUD inserted during the operation, check in advance whether the hospital has one available or whether you need to bring one yourself.

Emptying the bowel

We recommend that you use an enema (laxative) the day before the operation to avoid unnecessary straining immediately afterwards. You can buy this over the counter at a pharmacy.

Fasting

You must fast before the operation/examination. If you do not arrive having fasted, we may have to cancel or postpone your appointment.

Do not eat food or drink milk/dairy products during the last 6 hours before the operation/examination. During the last 2 hours, avoid sweets and chewing gum, snuff and smoking, as these can increase stomach contents and stomach acid. Up until 2 hours before, you may drink clear liquids: water, squash, juice without pulp, soft drinks, tea and coffee without milk. You may take medication with a small glass of water up to 1 hour beforehand. You may brush your teeth and rinse your mouth at any time.

  • Food and milk/dairy products: Stop 6 hours before
  • Clear liquids, sweets and chewing gum, snuff and smoking: Stop 2 hours before

If you have nevertheless eaten or drunk outside the times stated here, you must tell the staff.

Before certain procedures, you must drink a specific amount of nutritional drink.If this applies to you, you will be informed.

Anaesthesia

Before the procedure, you will receive either spinal or epidural anaesthesia, which numbs large parts of the body, or general anaesthesia (where you are deeply asleep).

During

What happens during the procedure

  • A urinary catheter is inserted into your bladder, and sometimes tampons are placed in the vagina.
  • The front vaginal wall is tightened and the bladder is lifted back to its natural position.
  • The cervix or the entire uterus is removed.
  • The back vaginal wall is tightened, and sometimes the pelvic floor muscles are brought together to strengthen the back vaginal wall.
  • In some rare cases, the vaginal wall is reinforced with a synthetic mesh.

After

After the operation, you will be taken in your bed from the operating room to the recovery unit, where you will stay until you are fully awake or until the spinal anaesthetic has worn off. A doctor will tell you how the procedure went after the operation is over. When you are back on the ward, you will be helped out of bed.

Activity

When you return from the operating room, you will be helped out of bed.

Pain

It is normal to have pain towards the rectum, but this usually subsides after 1–2 weeks. You will be given painkillers regularly and as needed. You should have paracetamol and ibuprofen at home to use as needed. If you need other types of painkillers as well, the hospital will give you a prescription when you are discharged.

Urination

After the operation, it can sometimes be difficult to empty the bladder. The urinary catheter will therefore remain in place for up to one day after the operation. The urinary catheter and any tampons placed in the vagina will be removed after approval from the gynaecologist.

Once the urinary catheter has been removed, we will check that you are emptying your bladder satisfactorily. To make sure that you can empty your bladder properly after the procedure, we will check your bladder with a bladder scanner/ultrasound or a single-use urinary catheter. You can go home when you are able to empty your bladder normally. This is usually the same day, or up to two days after the operation.

Stitches

The stitches are made with a special thread that dissolves on its own. Small pieces of thread may come out over the next few weeks; this is normal.

Bleeding

Light bleeding is common during the first few days after the operation and may last up to a couple of weeks. After that, you may have increased discharge, which can be blood-stained for up to 6 weeks.

Length of stay

You will usually be discharged on the first or second day after the operation.

Sick leave

Sick leave is usually 2–4 weeks. A longer period of sick leave may be appropriate depending on the type of work you do.

Complications

All surgical procedures carry a risk of complications. The most common complications with this operation are blood collections in the surgical area, infection in the surgical area or a bladder infection. Rare complications include blood clots and serious infection.

Later, it may be normal to experience pain during intercourse for a while and a feeling that the vagina is too tight. This is caused by scar tissue, which can be stiff. This usually goes away. Some people may also experience increased urinary leakage.

After the operation

For the first 6 weeks after the operation, you should avoid:

  • heavy lifting (more than 5 kg)
  • strenuous housework (washing floors, vacuuming)
  • strenuous exercise
  • activities that cause pain.
  • Constipation and straining can compromise the results of the operation.
  • sexual intercourse
  • avoid using tampons for four weeks

Constipation

You should avoid constipation, as straining on the toilet can contribute to the operation being unsuccessful. We recommend buying lactulose over the counter at a pharmacy to prevent constipation after you return home.

Sexual activity

You should not have sexual intercourse for the first 6 weeks after the operation. If your vagina is sore or dry, you can use lubricant or hormone cream/vaginal suppositories (Ovesterin) after 6 weeks. These are available over the counter at a pharmacy.

Bathing in a bathtub/swimming pool

You should not take a bath or swim for the first few weeks after the procedure or for as long as you are bleeding. This may increase the risk of infection.

Hormone cream

We recommend using hormone cream or vaginal suppositories twice a week after the operation (for 2–3 months up to 1 year). You should start treatment 4 weeks after the operation. If you are postmenopausal, you will probably need to continue using it for the rest of your life.

Both estradiol hormone cream (Ovesterin) and estradiol vaginal tablets (Vagifem) are available over the counter at a pharmacy or by prescription from your GP. If you are unsure whether you can use the tablets for a longer period, you can discuss this with a doctor before you leave the hospital after the operation.

Driving

You must not drive for the first 24 hours after the operation or while taking strong painkillers (opioids).

Activity

Although you may need more rest for a while after an operation, you should resume your usual daily activities as soon as possible. Normal activities that do not cause pain are not dangerous. For the first while after the operation, you should avoid heavy lifting and strenuous work that is not absolutely necessary.

Helpful advice

  • Drink plenty of fluids, eat a high-fibre diet and stay as active as you can.
  • You should use a laxative (Duphalac/Lactulose). This is available over the counter at a pharmacy, but should not be used continuously for more than 4 weeks.
  • You can have sexual intercourse no sooner than 6 weeks after the operation.

Follow-up

If you have general and/or practical questions, contact the department that discharged you or your GP.

Be aware

If you need urgent medical assessment, for example due to severe pain, heavy bleeding or sudden fever, contact the treating department at the hospital.

For the first 14 days after the operation, you should contact us if:

  • You have difficulty urinating, partially or completely.
  • You develop a fever over 38 degrees Celsius and feel generally unwell, and this does not go away within two days
  • You experience increasing pressure and a feeling of heaviness in your pelvic area
  • You experience ongoing heavy bleeding (like a menstrual period)
Last professionally updated 06.01.2026

Contact

  • Waiting time: 22–52 weeks

    Contact Gynaecology/Obstetrics, Arendal

    Where to go

    The gynaecology outpatient clinic is on the 1st floor of the E wing, and the maternity/postnatal ward is on the 4th floor of the C wing.
    Sørlandet sykehus Arendal sett fra luften.

    Sørlandet Hospital Arendal

    Sykehusveien 1

    Sykehusveien 1, 4838 Arendal

    Getting here

    Transport

    You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

    You may be entitled to reimbursement of necessary expenses when travelling to and from your place of treatment.

    You should normally use public transport, and you will have to pay a co-payment. To be reimbursed for your travel expenses, you must complete a travel expense claim form and send it toPatient travel.

    Waiting time

    22 weeks to assessment

    30 weeks to admission (52 in total)

    Choose a treatment centre (helsenorge.no)

    Practical information

    At the hospital pharmacy in Arendal, you can fill prescriptions and buy pharmacy items.
    You’ll find us on the ground floor of the main building, just inside the entrance.
    Open weekdays from 8:30 a.m. to 4:00 p.m.

    Arendal Hospital Pharmacy

    Is your appointment inconvenient? If you receive your appointment letter digitally via helsenorge.no, you can now send a message directly to the department you are visiting if you need to reschedule. You must be a registered user of helsenorge to access this service.
    You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
    ​

    Children and young people are affected when someone in the family is ill, and need to understand what is happening. You may be a patient yourself, a relative, or a parent of a sick child who has siblings. We at the hospital will help ensure that the children and young people in your family are well cared for.

    Children as next of kin


    ​​Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

    See an overview of the hospital’s departments

    General visiting hours:

    Arendal:
    5:00–7:00 p.m. on weekdays
    2:00–4:00 p.m. and 6:00–7:00 p.m. on weekends and public holidays

    Flekkefjord:
    2:00–3:00 p.m. and 6:00–7:00 p.m.
    Maternity ward: 5:00–7:00 p.m. (quiet time/no visitors: 2:00–4:00 p.m.)

    Kristiansand:
    5:00–7:00 p.m. on weekdays
    2:00–4:00 p.m. and 6:00–7:00 p.m. on weekends and public holidays

    Postnatal ward: 4:00–6:00 p.m. every day for the newborn’s healthy siblings.

    ​The patient library in Arendal is located in the basement of the main building. It is self-service and open around the clock. You can borrow books and read newspapers and magazines here.

    Many people wish to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our departments are flower-free. If you would like to bring the patient a gift, we would appreciate it if you chose something other than flowers.

    Some patients are also allergic to perfume or perfumed creams. We ask you to take this into consideration.

    Many patients and relatives wish to take photos/videos or blog about their time in hospital. This is of course permitted, as long as you respect the privacy of other patients and staff.

    Here are a few helpful tips on using social media for patients and relatives:

    • Be considerate of others. You must have consent if you want to take photos or videos of patients or staff. All patients are entitled to privacy while in hospital.
    • Parents/guardians decide whether you may take photos of children or publish photos of their children online. Parents should consider what is best for the child. Once the child has turned 12, their views must be given considerable weight. Once the child has turned 15, they decide for themselves whether they are happy to be photographed and whether the photos may be published.
    • Remember that staff must also give permission if you want to publish photos you have taken of them.
    • You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without your permission, you can ask them to delete them. If they do not comply, you can contact: www.slettmeg.no.

    Audio recordings
    It is not illegal to record conversations in which you participate for private use. However, publishing and sharing recordings requires the consent of the person you are speaking with. Secretly recording conversations in which you do not participate is illegal.

    ​Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

    This could include, for example, a hospital stay, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for bacteria resistant to antibiotics (such as MRSA).

    Ask your GP to send you the test results before your appointment with us, and bring them with you when you come to the hospital.

    For a day visit or hospital stay, please bring the following:

    • Bring indoor shoes, a change of clothes and toiletries
    • Bring your regular medication. It may take time to obtain equivalent medication from the pharmacy.
    • Bring a list/overview of your regular medications
    • Medical equipment for daily use

    ​Sometimes we need a room for rest and reflection. We have three such rooms available for you and your relatives. The rooms are open to everyone, regardless of their beliefs or faith.

    In Arendal, the hospital’s quiet room/chapel is in the basement of the main building. In Kristiansand, the room is on the first floor of the main building, north entrance. Both rooms are open 24 hours a day. In Flekkefjord, the chapel is by the car park to the left of the main entrance.

    It is also possible to hold a memorial service in the chapel in the event of a death. To arrange this, contact the hospital chaplains.

    The chapel at Eg in Kristiansand is open every weekday from 08:00 to 18:00 for those who would like a quiet place for reflection. Open from 10:00 to 18:00 on weekends.

    Kiosk
    The kiosk is located in the lobby on the ground floor.

    The kiosk sells newspapers, magazines, fruit, chocolate, biscuits, ice cream, soft drinks, cards, flowers, some toiletries and various gift items.

    You can also buy sweet buns, chicken wraps, bread rolls, salads, calzone, panini and sausages.

    Opening hours:
    Monday-Friday: 07:00-21:00
    Saturday and Sunday: 09:00-20:00

    Parking spaces at Sørlandet Hospital are subject to a fee Monday to Friday from 08:00 to 20:00. Anyone wishing to park on hospital grounds must follow the signs and instructions on the payment machines.

    At the hospitals in Arendal and Kristiansand, you can pay for parking using EasyPark (mobile app) or by card at other locations. Check the signs for payment options and time limits.

    At the hospital in Kristiansand, you can register your parking via the EasyPark app, at the machine where you park, or on the Flowbird website.

    Register payment on the website

    Overview of parking spaces at Eg in Kristiansand
     

    At the hospital in Arendal, cameras read vehicles’ registration numbers as they enter and leave the parking garage through the Autopay service. Follow the signs and read the instructions.

    Pay at the payment machine

    If you have not created a profile onAutopay.io​, you can pay at the machine by the main entrance. Enter the vehicle’s registration number. You can pay by card.

    Pay automatically

    Register as a customer with your registration number and bank card at www.autopay.io. Once you have registered, you will pay automatically every time you park in the parking garage.

    At certain times, for example when there is a lot of snow, it can be difficult to find a parking space. We therefore recommend that you allow plenty of time.

    For electric cars:

    Electric cars are charged a fee from the first hour.

    Do you need to charge your car? Not all our hospital sites have charging stations, and those that do have a limited number. You should therefore not count on being able to charge your car while you are inside as a patient or visitor. You can view all charging stations here:

    All charging stations on one map - Norwegian EV Association​

    Blood donors can park free of charge at the hospital.
    For more information, contact the blood bank.


    Parents/guardians of children (under 18) who are staying in hospital for more than 14 daysare entitled to free parking for the remainder of the child’s stay. This also applies if the child’s stay began at another hospital. Contact the hospital department for more information.

    A valid disability parking permit entitles you to free parking in designated spaces
    Contact the Service Desk to register your disability parking permit. Vehicles displaying a disability parking permit are exempt from time limits unless otherwise indicated on the sign.

    Parking for expectant mothers in Kristiansand
    Free parking is available for expectant mothers outside the Women’s Department at the hospital in Kristiansand. The maximum parking time is 2 hours.

    Care benefits compensate for lost income when you care for a child who needs continuous supervision and care due to illness or injury. Read more about, among other things,care benefits, assistance and basic benefitsandbenefits from the National Insurance Schemeat NAV.

    Smoking can cause discomfort to others. Thank you for being considerate and helping to keep Sørlandet Hospital smoke-free.

    The Service Desk in Arendal is located right by the main entrance. You can contact the Service Desk with questions about your appointment at the hospital.

    Opening hours:
    Weekdays: 07:00-21:00.
    Saturdays, Sundays and public holidays: 09:00-20:00.

    Need someone to talk to? Our hospital chaplains have extensive experience supporting people in different life situations. They will meet you on your terms, regardless of your faith, beliefs or outlook on life. The hospital chaplains are available 24 hours a day, every day of the week, for patients, relatives and staff.

    Would you like to get in touch? Ask hospital staff to help you, or call the switchboard on 38 07 30 00.

    The hospital chaplains can also put you in touch with other faith and belief communities.

    If you need an interpreter, please let the hospital know well in advance of your appointment. The cost of the interpreter is covered by the health service.Helsenorge.no

    Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

    All visitors can use free wireless internet at the hospital.

    Look for HSO-Gjest on your network and follow the instructions to log in.

    If you cannot find the network, you are in an area that has not yet been developed.

  • Waiting time: 16–40 weeks

    Contact the Surgery/Gynaecology outpatient clinic

    Location

    We are located on the 2nd floor of the main building. Use the main entrance and contact the reception desk.
    Hovedinngang til Flekkefjord sykehus med uteplass med stoler og blomster

    Sørlandet Hospital Flekkefjord

    Engvald Hansens vei 6

    Engvald Hansens vei 6, 4400 Flekkefjord

    Getting here

    Transport

    ​You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

    ​You may be entitled to reimbursement of necessary expenses when travelling to and from your place of treatment.

    As a general rule, you should use public transport, and you will have to pay a co-payment. To get reimbursed for travel expenses you have paid, you must complete a travel expense claim form and send it toPatient Travel.

    Waiting time

    16 weeks until admission (40 in total)

    24 weeks until assessment

    Choose a treatment centre (helsenorge.no)

    Practical information

    Does the appointment not suit you? If you receive your appointment letter digitally on helsenorge.no, you can now send a message directly to the department you are due to visit if you need a new appointment time. You must be a registered user on helsenorge to access the service.
    You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
    ​

    Children and young people are affected when someone in the family is ill, and need to understand what is happening. You may be a patient, a relative, or a parent of sick children who have siblings. At the hospital, we will help ensure that the children and young people in your family are well cared for.

    Children as next of kin


    ​​Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

    See an overview of the hospital’s departments

    General visiting hours:

    Arendal:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Flekkefjord:
    14:00–15:00 and 18:00–19:00
    Maternity ward: 17:00–19:00 (siesta/no visitors: 14:00–16:00)

    Kristiansand:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Postnatal ward: 16:00–18:00 every day for the newborn’s healthy siblings.

    Many people wish to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our departments do not allow flowers. If you would like to bring the patient a gift, we would appreciate it if you chose something other than flowers.

    Some patients are also allergic to perfume or perfumed creams. We ask you to bear this in mind.

    Many patients and relatives want to take photos/videos or blog about their time in hospital. This is of course permitted, as long as you respect the privacy of other patients and staff.

    Here are a few helpful tips on using social media for patients and relatives:

    • Be considerate of others. You must obtain consent if you want to take photos or videos of patients or staff. All patients have the right to privacy while in hospital.
    • Parents/guardians decide whether you can take photos of children or publish photos of their children online. Parents should consider what is best for the child. Once the child has turned 12, their views must be given considerable weight. Once the child has turned 15, they decide for themselves whether they are comfortable being photographed and whether the photos may be published.
    • Remember that staff must also give their permission if you want to publish photos you have taken of them.
    • You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without permission, you can ask them to delete them. If they do not listen, you can contact: www.slettmeg.no.

    Audio recordings
    It is not illegal to record conversations in which you yourself take part for private use. However, publishing and sharing recordings requires the consent of the person you are speaking with. Secretly recording conversations in which you do not take part is illegal.

    Have you worked in healthcare or received medical care outside the Nordic countries during the past year?

    This may include, for example, a hospital stay, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for antibiotic-resistant bacteria (such as MRSA).

    Ask your GP to send you the test results before your appointment with us, and bring them with you when you come to the hospital.

    The main reception in Flekkefjord is right by the main entrance. You can contact the reception with questions about your appointment at the hospital. The reception also helps visitors find the right department.

    Opening hours:
    Weekdays: 07:30–15:30.
    Saturdays, Sundays and public holidays: Please contact the department.

    For a day visit or hospital admission, please bring the following:

    • Bring indoor shoes, a change of clothes and toiletries
    • Bring your regular medication. It may take time to obtain equivalent medication from the pharmacy.
    • Bring a list or overview of your regular medication
    • Medical equipment for daily use

    Sometimes we need a room for rest and reflection. We have three such rooms available for you and your relatives. The rooms are open to everyone, regardless of faith or beliefs.

    In Arendal, the hospital’s quiet room/chapel is on the basement level of the main building. In Kristiansand, the room is on the ground floor of the main building, north entrance. Both rooms are open 24 hours a day. In Flekkefjord, the chapel is by the car park, to the left of the main entrance.

    You can also hold a memorial service in the chapel following a death. Please contact the hospital chaplains to arrange this.

    Eg Church in Kristiansand is open every weekday from 08:00 to 18:00 for anyone seeking a room for quiet and reflection. Open from 10:00 to 18:00 at weekends.

    We encourage everyone to use their mobile phones considerately and be mindful of fellow patients. It is important to put your phone on silent at night, and on silent or vibrate during the day. To avoid disturbing other patients, it is a good idea to leave the room if you need to have a long conversation.

    Both car parks at the hospital are paid parking:

    • Monday to Friday: 09:00–17:00
    • Saturday: 09:00–13:00


    You can pay using EasyPark or at a payment machine.


    Long-term parking in car park 1

    Atcar park 1, located on the roof of the parking garage by the emergency services centre, discounted rates are available for long-term parking:


    Short-term parking (up to 3 days)

    • NOK 24 per hour
    • NOK 192 per day


    Long-term parking (3 days or more)

    • NOK 24 per hour
    • NOK 88 per day

    Information about long-term parking and how to activate the discount is available at the payment machine.

    Car park 2 is on the left-hand side of Engvald Hansens vei, before you drive all the way up to the hospital.

    Hourly payment only is available here.

    Smoking can cause discomfort to others. Thank you for being considerate and helping keep Sørlandet Hospital a smoke-free environment.

    Need someone to talk to? Our hospital chaplains have extensive experience supporting people in different life situations. They meet you on your terms, regardless of your faith, beliefs or outlook on life. The hospital chaplains are available 24 hours a day, every day of the week, for patients, relatives and staff.

    Would you like to get in touch? You can ask hospital staff for help or call the switchboard on 38 07 30 00.

    The hospital chaplains can also put you in touch with other faith and belief communities.

    If you need an interpreter, please inform the hospital well in advance of your appointment. Interpreter costs are covered by the health service.Helsenorge.no

    Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

    All visitors can use the hospital’s free wireless internet.

    Look for HSO-Gjest in your network list and follow the instructions to log in.

    If you cannot find the network, you are in an area that has not yet been equipped.

  • Contact the Gynaecology outpatient clinic, Kristiansand

    Meeting place

    Women's Clinic, 1st floor.
    Hvitt murbygg med brune vinduskarmer med parkeringsplasser på utsiden. Foto

    Egsveien 100, Building 5

    Egsveien 100, Building 5

    Egsveien 100, 4615 Kristiansand

    Find your way

    Transport

    You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

    You may be entitled to reimbursement of necessary expenses when travelling to and from your place of treatment.

    You should generally use public transport, and you will have to pay a co-payment. To be reimbursed for travel expenses you have paid, you must complete a travel expenses form and send it toPatient travel.

    Practical information

    Does the appointment not suit you? If you receive your appointment letter digitally on helsenorge.no, you can now send a direct message to the department you are due to visit if you need a new appointment time. You must be a registered user on helsenorge to access the service.
    You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
    ​


    Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

    See an overview of the hospital's departments

    General visiting hours:

    Arendal:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Flekkefjord:
    14:00–15:00 and 18:00–19:00
    Maternity ward: 17:00–19:00 (rest period/no visiting: 14:00–16:00)

    Kristiansand:
    17:00–19:00 on weekdays
    14:00–16:00 and 18:00–19:00 on weekends and public holidays

    Postnatal ward: 16:00–18:00 every day for the newborn's healthy siblings.

    Many people wish to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our departments are flower-free. If you would like to bring the patient a gift, we would appreciate it if you chose something other than flowers.

    Some patients are also allergic to perfume or perfumed creams. We ask you to take this into consideration.

    Many patients and relatives wish to take photos/videos or blog about their time in hospital. This is of course permitted, as long as you respect the privacy of other patients and staff.

    Here are a few useful tips for using social media if you are a patient or relative:

    • Respect others. You must have consent if you want to take photos or videos of patients or staff. All patients are entitled to privacy while in hospital.
    • Parents/guardians decide whether you can take photos of children or publish photos of their children online. Parents must consider what is best for the child. When a child turns 12, great weight must be given to the child's opinion. When a child turns 15, they decide for themselves whether they are happy to be photographed and whether the photos may be published.
    • Remember that staff must also give their permission if you want to publish photos you have taken of them.
    • You should remove content you have published if the person concerned asks you to. If others have posted photos of you online without permission, you can ask them to delete them. If they do not listen, you can contact: www.slettmeg.no.

    Audio recording
    It is not illegal to record conversations in which you participate for private use. However, publication and sharing require the consent of the person you are speaking with. Secret recordings of conversations in which you do not participate are illegal.

    Our hairdresser is located on the third floor of the hospital's main building and is open to everyone. If needed, the hairdresser can come to the department. The hairdresser also provides wig fittings. Opening hours are Monday, Wednesday and Thursday from 09:00 to 16:00.
    Book an appointment: 94 81 59 01 

    See alsowww.harspesialisten.nofor booking an appointment.

    Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

    This may include being admitted to hospital, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for bacteria that are resistant to antibiotics (for example MRSA).

    Ask your GP to send you the test result before your appointment with us and bring it with you when you come to the hospital.

    ​Kiosk
    You will find the kiosk on the ground floor in the main building's lobby at Eg.

    Opening hours:
    Monday–Friday: 08:00–20:00
    Saturday and Sunday: 09:30–20:00

    The kiosk sells newspapers, magazines, fruit, chocolate, biscuits, ice cream, soft drinks, flowers, cards and various gift items, among other things.

    Cafeteria
    The “Kilden” cafeteria is located next to the kiosk and has the same opening hours.

    The cafeteria serves rolls, baguettes, salads, cakes, hamburgers and hot dogs, among other things.

    We encourage everyone to use their mobile phones considerately and to be mindful of other patients. It is important to put your phone on silent at night, and on silent or vibrate during the day. Out of consideration for other patients, please leave the room if you need to have a lengthy conversation.

    Parking at Sørlandet Hospital is subject to a fee Monday to Friday from 08:00 to 20:00. Anyone wishing to park on hospital grounds must follow the signs and instructions on the payment machines.

    At the hospitals in Arendal and Kristiansand, you can pay for parking using EasyPark (mobile app) or by card at other locations. See the signs for payment options and time limits.

    At the hospital in Kristiansand, you can register your parking using the EasyPark app, at the parking meter where you park, or on the Flowbird website.

    Register payment on the website

    Map of parking areas at Eg in Kristiansand
     

    At the hospital in Arendal, cameras read vehicle registration numbers when entering and leaving the parking garage via the Autopay service. Follow the signs and read the instructions.

    Pay at the payment machine

    If you have not created a profile onAutopay.io​, you can pay at the machine by the main entrance. Enter the vehicle registration number. You can pay by card.

    Pay automatically

    Register as a customer using your vehicle registration number and bank card at www.autopay.io. Once registered, you will be charged automatically each time you park in the garage.

    At certain times, for example when there is a lot of snow, it can be difficult to find a parking space. We therefore recommend allowing plenty of time.

    For electric cars:

    Electric cars are charged from the first hour.

    Need to charge your car? Not all our hospital sites have charging stations, and those that do have a limited number. You should therefore not count on being able to charge your car while you are at the hospital as a patient or visitor. You can find all charging stations here:

    All charging stations on one map – Norwegian EV Association​

    Blood donors can park at the hospital free of charge.
    For more information, contact the blood bank.


    Parents/guardians of children (under 18) who are staying in hospital for more than 14 dayscan park for free for the remainder of the child’s stay. This also applies if the child’s stay began at another hospital. Contact the hospital department for more information.

    A valid disabled parking permit allows free parking in designated spaces
    Contact the Service Desk to register your disabled parking permit. Vehicles displaying a disabled parking permit are exempt from time limits unless otherwise stated on the sign.

    Parking for expectant mothers in Kristiansand
    Expectant mothers can park for free outside the Women’s Department at the hospital in Kristiansand. The maximum parking time is 2 hours.

    Smoking can cause discomfort to others. Thank you for being considerate and helping keep Sørlandet Hospital smoke-free.

    The Service Desk in Kristiansand is located right by the main entrance. You can contact them with questions about your appointment at the hospital.

    Opening hours:
    Weekdays: 07:30–21:00.
    Saturdays, Sundays and public holidays: 08:00–21:00.

    If you need an interpreter, please inform the hospital well in advance of your appointment. The cost of the interpreter is covered by the health service.Helsenorge.no

    Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

    All visitors can use the hospital’s free wireless internet.

    Look for HSO-Gjest in your network list and follow the login instructions.

    If you cannot find the network, you are in an area that has not yet been covered.

TEST VERSION
Machine-translated copy of sshf.no for testing only. Not official information.