Practical information
Here you will find general practical information about visiting hours, parking, and services for the various departments at the hospital.
You will also find practical information and maps related to the individual department at the hospital. You can do this by searching for the department you have an appointment with.
Overview of the hospital's departments
In the hospital pharmacy in Arendal and Kristiansand, you can hand in prescriptions and purchase pharmacy goods.
Arendal
You can find us on the 1st floor of the main building, just inside the entrance.
Open every weekday from 08:30-16:00.
Kristiansand
You can find us on the 1st floor of the main building, near the entrance.
Open every weekday from 09:00-16:00.
Does the appointment not work? Now, if you receive the letter digitally on helsenorge.no, you can directly message the department you are going to if you need a new appointment time. You must be a registered user on helsenorge.no to access the service.
You can also contact the department where you have an appointment or call the switchboard on telephone:38 07 30 00
General visiting hours:
Arendal:
17:00-19:00 on weekdays
14:00-16:00 and 18:00-19:00 on weekends and public holidays
Flekkefjord:
14:00-15:00 and 18:00-19:00
Delivery Ward: 17:00-19:00 (siesta/no visits: 14:00-16:00)
Kristiansand:
17:00-19:00 on weekdays
14:00-16:00 and 18:00-19:00 on weekends and public holidays
Postnatal Ward:
16:00-18:00 every day for the newborn's healthy siblings
On the postnatal and observation ward, partners/companions are welcome to visit between 9am-22 every day.
Visiting hours may vary
Please note that visiting hours may vary at the various departments and locations. Please check the department you have an appointment with for more information. Search for the department you are going to here:
The hospital lends out equipment for specialized treatment at home and in institutions. You will find information and contact details here:
Practical information for you who are, or want to be a blood donor at Sørlandet Hospital.
Many people want to send a floral greeting when they visit a patient at the hospital, but due to allergies and infection risk, several of our departments are flower-free. We appreciate it if you who want to bring a gift to the patient choose something other than flowers.
Some patients also react allergically to perfume or creams with perfume. We ask that this be taken into consideration.
You will have part of your expenses covered for treatment with a doctor, at the outpatient clinic or other treatment institutions, but you must pay a co-payment.
See an overview of co-payments and free cards on helsenorge.no
Many patients and relatives want to take photos/videos or blog about their time at the hospital. Of course, you are welcome to do so, as long as you respect the privacy of other patients and employees.
Here are a couple of good tips for using social media for you who are a patient or relative:
- Respect others. You must have consent if you want to take pictures or videos of patients or employees. All patients have the right to privacy when they are at the hospital.
- Parents/guardians decide whether you can take pictures of children or publish pictures of their children online. Parents should consider what is best for the child. When the child is 12 years old, great weight should be placed on what the child thinks. When the child is 15 years old, they decide for themselves whether it is okay to be photographed and whether they should be published.
- Remember that employees must also give their permission if you want to publish pictures you have taken of them.
- You should remove content you have published if the person involved asks you to. If someone has posted pictures of you on the internet without permission, you can ask them to delete it.If you are not heard, you can contact:www.slettmeg.no.
Sound recordings
It is not illegal to make recordings of conversations you participate in for private use. Publishing and sharing, however, requires consent from the person you are talking to. Secret recordings of conversations you do not participate in are illegal.
Our hairdresser is located on the third floor of the hospital's main building and is open to everyone. The hairdresser can also come to the department if needed. The hairdresser also adapts wigs. Telephone:94 81 59 01 See alsohårspesialisten.nofor booking an appointment.
Have you worked in healthcare or received healthcare outside of Scandinavia in the last year? For example, this could be hospitalization, extensive outpatient treatment, or a visit to the dentist. Then your family doctor must test you for bacteria that are resistant to antibiotics, such as MRSA. Ask your family doctor to send you the test results before your appointment and bring them with you to the hospital.
Sometimes we need a place to gather our thoughts. Sørlandet Hospital has three such rooms available for patients and relatives. There you can rest and find peace of mind. The rooms are open to all regardless of beliefs and faith.
Quiet room
In Arendal, you will find the hospital's quiet room/chapel in the basement of the main building.
In Kristiansand, the 24-hour chapel is located on the first floor of the main building, north entrance.
Eg church in Kristiansand is open every weekday from 08:00-18:00. Open from 10:00-18:00 on weekends.
Memorial service
There is also the possibility of holding a memorial service in the chapel in the event of a death. This is arranged by contacting the hospital priests.
Monday-Friday: 07:00-21:00
LSaturday and Sunday: 09:00-20:00
You will find the kiosk and cafeteria on the 1st floor of the main building's vestibule.
In the kiosk, you can buy, among other things, newspapers, magazines, fruit, chocolate, cookies, ice cream, soft drinks, flowers, cards and various gift items.
The "Kilden" cafeteria is located together with the kiosk and has the same opening hours.
The cafeteria serves, among other things, rolls, baguettes, salad, cakes, hamburgers and sausages.
Opening hours:
Monday-Friday: 08:00-19:00
Saturday and Sunday: 12:00-18:00
You can reach our locations by public transport. Go to Agder kollektivtrafikk to find your route:akt.no
Parking spaces at Sørlandet Hospital are subject to a fee from Monday to Friday from 08:00-20:00. Everyone who wants to park on the hospital's premises must follow the signs and instructions on the payment machines.
At the hospitals in Arendal and Kristiansand, it is possible to pay for parking with EasyPark (mobile solution), card or coins in other places. See signs for both payment options and time limits.
At the hospital in Kristiansand, you can register your parking via the Easypark app, via the machine where you park, or via the website.
Website for parking Kristiansand
Overview of parking spaces at Eg in Kristiansand
At the hospital in Arendal, cameras read the vehicle's license plate numbers upon entering and exiting the parking garage through the Autopay service. Follow the signs and read the instructions.
Pay at the payment machine
If you have not created a profile atAutopay.io, you can pay at the machine at the main entrance. Enter the vehicle's license plate number. You can pay with card or cash, but the machine does not give change.
Pay automatically
Register as a customer with your license plate number and bank card at www.autopay.io. Once you have registered, you will automatically pay each time you park in the parking garage.
During certain periods, e.g. due to heavy snow, it may be difficult to find a parking space. We therefore recommend that you allow plenty of time.
For electric cars
Arendal
Electric cars can park free of charge in areas marked with a maximum of 1, 2 or 3 hours. On other areas, a fee must be paid from the first hour.
Kristiansand
Electric cars pay a fee from and including the first hour.
Flekkefjord
Electric cars pay a fee from and including the first hour.
Do you need to charge your car?
Not all of our hospital areas have charging stations, and those that do have a limited number. You therefore cannot rely on being able to charge your car while you are visiting as a patient or visitor. You can see an overview of all charging stations here:
All charging stations on one map - Norwegian Electric Vehicle Association
Blood donors park free at the hospital
Further information is available from the blood bank.
Parents to children (under 18 years) with a hospital stay of more than 14 days
receive free parking during the child's continued stay. This also applies if the child's stay starts at another hospital. Contact the department at the hospital for more information.
Valid HC card gives free parking outside the barrier
Contact the Service Desk to register your HC card. HC vehicles are exempt from time limits unless otherwise indicated on the signs.
Parking for mothers giving birth Kristiansand
There is free parking for mothers giving birth outside the Women's Department at the hospital in Kristiansand. The maximum parking time is set to 2 hours.
You may be entitled to have necessary expenses covered when traveling to and from the treatment location. You should initially use public transport, and you must pay a co-payment. To get reimbursed for expenses you have incurred for the trip, you must fill out a travel expense claim form and send it toPatient travel.
The Breathing Room is a haven for children and young people who are experiencing a seriously ill parent/sibling being admitted, or who themselves are admitted to the hospital in Arendal.
The departments have keys to the room and can provide more information about the offer. The room is located in the basement of the C wing and has, among other things, TV, data and games.
The hospital bus is a transport service for patients between the hospitals in Arendal and Kristiansand.
In addition, it runs a route round trip Vigeland - Mandal - Kristiansand.
Do you need someone to talk to? Our hospital priests have extensive experience in meeting people in various life situations. They meet you on your terms regardless of faith, worldview and lifestyle. The hospital priests are available 24 hours a day, 7 days a week, for patients, relatives and employees.
Would you like to get in touch? Then you can ask the hospital staff for help, or call the switchboard on telephone: 906 10 600
The hospital priests also facilitate contact with other religious and belief communities.
If you need an interpreter, you must inform the hospital of this well in advance of the appointment. Expenses for the interpreter are covered by the health service.Helsenorge.no
"This is in english" Patients not fluent in Norwegian are entitled to an interpreter."This is in english"Helsenorge.no/interpreter
All visitors can use free wireless internet at the hospital.
Look for HSO-Guest on your network and follow the instructions for logging in.
If you cannot find the network, you are in an area that has not yet been developed.
Do you have questions about your appointment at the hospital? At the hospitals in Arendal, Flekkefjord and Kristiansand, you will find staff who can answer your questions about your appointment. They are located inside the main entrance.