Helsenorge.no and other digital services

We facilitate digital home follow-up for a number of patients with various conditions.

This means that we offer all or parts of treatment and follow-up where you are, using technology and digital solutions.

This means you don't have to travel to the hospital when it's not possible, or necessary for the treatment you receive at the hospital.

Dialogue and sharing of data between patient and healthcare provider takes place digitally.

Digital patient pathways are developed by doctors, nurses and healthcare secretaries who are specialists in your diagnosis and patient pathway.

Needs-based follow-up - this is how we follow you up

All patients at Sørlandet Hospital can receive appointment letters from the hospital digitally on helsenorge.no or in the digital mailboxes Digipost or e-Boks.

Digital letters become available as soon as they are sent from the hospital, and you don't have to wait for letters in the post.

In order to receive appointment letters digitally, you must have registered as a user on helsenorge.no. There you have access to several digital services, such as your medical record, your prescriptions and more.

helsenorge.no

You will receive a notification by email and/or text message when you have received a digital letter from us.

Those who do not wish to use helsenorge.no, can receive letters from the hospital via Digipost or eBoks.

How do you register as a user on helsenorge.no?

On helsenorge.no you can use BankID, BankID on mobile, Buypass ID or Commfides e-ID to log in to the services.

More information about this, as well as about privacy and security, can be found on Helsenorge's pages.

Logging in to helsenorge.no

Link to login and an overview of available services can be found on helsenorge.no.

Login - helsenorge.no

Digital mailbox

For you who do not use helsenorge.no, it is also possible to receive letters from the hospital via Digipost or e-Boks if you use such a digital mailbox. If you do not use a digital mailbox at all, you will receive the letter in the post as before.

Now you can see how far your referral has come on helsenorge.no.

With this service, you can see when the referral is received, assessed, and whether you have been given an appointment.

The service also provides information about rights related to the phase the referral is in. A link to a form for rights complaints will be included in the letter from the hospital, and the form can be sent digitally back to the hospital. This makes it easier for you to actively safeguard your rights.

Referrals to specialist healthcare services on helsenorge.no

Are you unable to attend your appointment, or does the scheduled appointment not work for you? Then you can change your appointment by contacting the department you are going to or changing the appointment via helsenorge.no.

Remember to let us know in good time if the appointment does not work. Then you avoid a fee and the appointment can go to someone who needs it.

Appointments - Helsenorge

The medical record gives healthcare professionals quick access to selected and important health information about you, regardless of where you receive treatment. Both you as a resident and healthcare professionals have access to the information in this service.

See what your medical record contains on helsenorge.no

Your patient record contains documents from your treatment at the hospital.

You have digital access to selected documents from your patient record on helsenorge.no.

Log in to view your patient record

Wondering something?

If you have questions about your patient record, you should contact the hospital that wrote it. You can also request to see your patient record, even if you do not want to do so digitally.

Request access to your record

If you have received an invitation letter asking you to fill out a health information form, you can do the following:

• With digital invitation on helsenorge.no: click on the link in the letter.
• With paper invitation: enter the link from the letter in the browser. You will then be asked to log in to helsenorge.no.

It is important that you take the time to fill out the form. The form should be submitted in advance of the planned operation, and may be requested by the hospital in advance of examination or other treatment.

Parents with children under 12 years of age should submit the form on behalf of the child in the situations described above.

You can find the form on helsenorge.no

Helsenorge.no - health information form

If you do not have access to helsenorge.no, you can contact the department to have the form sent to you by post. Contact information for the department can be found in your invitation letter.

You can also choose to print the document yourself at home via the link below.

Documents for printing

Digital citizen forms

Parents and guardians of children under 12 years of age can use services on helsenorge.no on behalf of the child.

This makes it easier to follow up contact with the hospital in connection with the child's treatment.

If you have children under 12 years of age who are patients at Sørlandet Hospital, you can:

• receive admission letters digitally on helsenorge.no
• send and receive simple messages from the hospital about appointments and treatment
• order consumables for treatment aids
• submit forms
• have access to the record based on available record documents

For more information about the services, read more under the relevant points on this page.
 
The services are provided on helsenorge.no and become available on behalf of the child if you have consented to full access in your user profile.

How to use the services on helsenorge.no

Sørlandet Hospital offers video consultations where physical attendance is not possible or necessary.

Video consultation at the hospital - how it works