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Children's and Youth Department (BUA), Kristiansand

We assess and treat children from 0-18 years old. At BUA, we work towards a common goal: to provide children and young people with treatment of high quality. We place great emphasis on good collaboration with the child/young person and their parents/guardians. It is important to us that sick children and young people and their loved ones feel safe and are well cared for.

Have you been given an appointment with us? If the child has been exposed to chickenpox or has chickenpox, please contact us. The assigned appointment/admission must then be postponed. This also applies if you are visiting the children's and youth department. Chickenpox infection can be dangerous for some of our patients.

Patients with a serious condition and a need for treatment or follow-up of a certain duration have the right to a contact physician.

Contact

Telephone

Pediatric and Adolescent Medicine Department: 38 07 40 10 (08-15) For changes to appointments at the outpatient clinic: 38 07 40 40 (phone hours 09-11 and 12.30-14) HABU: 38 07 43 95 (08-15)

Post address

P.O. Box 416, 4604 Kristiansand

: Email

post office(@sshf).no

How to find your way

Hvitt murbygg med brune vinduskarmer med parkeringsplasser på utsiden. Foto

Egsveien 100, building 5

Egsveien 100, building 5

Egsveien 100, 4615 Kristiansand

Find your way

You can reach our locations using public transport. Visit Agder kollektivtrafikk to find your route:act.no

You may be entitled to have necessary expenses covered when traveling to and from the treatment location.

You should primarily use public transport, and you must pay a deductible. To get reimbursed for expenses incurred during the trip, you must fill out a travel expense form and send it toPatient travel.

: Practical information

At the hospital pharmacy in Kristiansand, you can drop off prescriptions and purchase pharmacy goods.

You can find us on the 1st floor of the main building, right by the entrance.
Open every weekday from 8:30 AM to 4:30 PM.

Kristiansand Hospital Pharmacy

Does the appointment not work? Now, if you receive the appointment letter digitally on helsenorge.no, you can send a direct message to the department you are visiting if you need to reschedule. You must be a registered user on helsenorge to access the service.
You can also contact the department where you have your appointment or call the main switchboard by phone: : 38 07 30 00
​

Children and young people are affected when someone in the family is ill and needs to understand what is happening. It could be that you are the patient, a close relative, or a parent of a sick child with siblings. We at the hospital will contribute to ensuring that the children and young people in your family are well cared for.

Children of affected individuals


Visiting hours may vary at the different departments and locations. Please check with the department you have an appointment with for more information.

View overview of the hospital's departments

: General visiting hours:

Arendal:
: 5:00-7:00 PM on weekdays
2:00-4:00 PM and 6:00-7:00 PM on weekends and holidays

Flekkefjord:
: 2:00-3:00 PM and 6:00-7:00 PM
Delivery Ward: 17.00-19.00 (siesta/no visits: 14.00-16.00)

Kristiansand:
: 5:00-7:00 PM on weekdays
2:00-4:00 PM and 6:00-7:00 PM on weekends and holidays

Postnatal ward: 4:00–6:00 PM daily for the newborn's healthy siblings.

Most hospital wards in Kristiansand have a small collection of books that patients and relatives can borrow. Contact your ward for more information and assistance.

Many people want to bring a floral greeting when visiting a patient in the hospital, but due to allergies and the risk of infection, several of our departments are flower-free. We would appreciate it if you who wish to bring a gift for the patient choose something other than flowers.

Some patients also react allergically to perfume or creams containing perfume. We ask that this be taken into consideration.

Many patients and relatives want to take photos/videos or blog about their time at the hospital. Of course, you are welcome to do so, as long as you respect the privacy of other patients and staff.

Here are a couple of good tips for using social media for you as a patient or caregiver:

  • Respect others. You must have consent if you want to take pictures or videos of patients or staff. All patients are entitled to privacy when they are at the hospital.
  • It is the parents/guardians who decide whether you can take pictures of children or publish pictures of them online. Parents should consider what is best for the child. When the child has reached the age of 12, great weight should be given to what the child thinks. When the child has reached the age of 15, they themselves decide whether it is okay to be photographed and whether it should be published.
  • Remember that employees must also give their consent if you want to publish photos you have taken of them.
  • s:You should remove content you have published if the person it concerns asks you to. If others have posted pictures of you on the internet without permission, you can ask the person to delete them. If you are not heard, you can contact: www.delete-me.no.

: Audio recording
It is not illegal to record conversations you are participating in for private use. However, publishing and sharing requires consent from the person you are talking to. Secret recordings of conversations you are not participating in are illegal.

Our hairdresser is located on the third floor of the hospital's main building and is open to everyone. If needed, the hairdresser can come to the ward. The hairdresser also customizes wigs. Opening hours are Monday, Wednesday, and Thursday from 9:00 AM – 4:00 PM.
: Book an appointment: : 94 81 59 01 

: See alsowww.harspesialisten.no​​for booking an appointment.

. Have you worked in healthcare or received healthcare outside of Scandinavia in the last year?

For example, this could involve hospital admission, extensive outpatient treatment, or a visit to the dentist. In such cases, your family doctor must test you for bacteria resistant to antibiotics (such as MRSA).

Please have your family doctor send you the test results before your appointment with us and bring them with you when you come to the hospital.

When attending a day visit or admission, we ask you to bring the following to the hospital:

  • Bring indoor shoes, a change of clothes, and toiletries.
  • Bring your regular medication. It may take some time to get the equivalent medicine from the pharmacy.
  • Bring a list of medications/an overview of regular medications
  • Medical equipment for daily use

Sometimes we need a space for rest and reflection. We have three such rooms available for you and your loved ones. The rooms are open to all, regardless of belief and faith.

In Arendal, you can find the hospital's quiet room/chapel in the basement of the main building. In Kristiansand, the room is located on the first floor of the main building, north entrance. Both rooms are open 24/7. In Flekkefjord, the chapel is located near the parking lot to the left of the main entrance.

There is also the possibility of holding a memorial service in the chapel in the event of a death. This is arranged by contacting the hospital chaplains.

Eg Church in Kristiansand is open every weekday between 08:00-18:00 for those who wish for a space for silence and reflection. Open from 10:00-18:00 on weekends.

​: Kiosk
You'll find the kiosk on the 1st floor in the main building's lobby at Eg.

: Opening hours:
: Monday-Friday: 08:00-20:00
Saturday and Sunday: 09:30-20:00

At the kiosk, you can buy things like newspapers, magazines, fruit, chocolate, cookies, ice cream, soft drinks, flowers, cards, and various gift items.

: Cafeteria
"Kilden" cafeteria is located together with the kiosk and has the same opening hours.

The cafeteria serves, among other things, rolls, baguettes, salad, cakes, hamburgers, and sausages.

If you have a serious illness that needs to be treated or followed up for a period of time, you may be entitled to be assigned a contact physician in the specialist healthcare services.

manipulation of the specialist healthcare service is a scheme designed to ensure that follow-up care for you as a patient is better, safer, and more efficient. A contact physician is a right for you as a patient and an obligation for the specialist healthcare service.

: General practitioner's duties

The GP has a special responsibility to follow you up during treatment or follow-up in the specialist health services. The tasks of the GP are to:

  • be your consistent medical contact throughout the patient's journey
  • : to be involved in your treatment or follow-up
  • stay informed about the status of your treatment
  • : contribute to ensuring the patient's treatment goes as planned
  • Contact the relevant personnel/treatment unit if you experience any challenges with your care pathway.
  • inform you and relatives
  • to be available to you and healthcare professionals with medical questions
  • Contact doctor does not replace your family doctor.

Guide for Contact Physician in Specialist Healthcare Services

 

We encourage everyone to use mobile phone etiquette and to be considerate of their fellow patients. It is important to put your phone on silent at night, and on silent or vibrate during the day. Out of consideration for the other patients, it is a good idea to leave the room if you need to have a longer conversation.

Parking spaces at Sørlandet Hospital are subject to a fee Monday to Friday from 8:00 AM to 8:00 PM. Anyone wishing to park on the hospital grounds must follow the signage and instructions on the payment machines.

At the hospitals in Arendal and Kristiansand, it is possible to pay for parking with EasyPark (mobile solution), card, or coins in other areas. See signage for both payment options and time limits.

At the hospital in Kristiansand, you can register your parking via the Easypark app, via the parking meter where you park, or the Flowbird website.

Register payment on website

Overview of parking spaces on Eg in Kristiansand
 

At the hospital in Arendal, cameras read vehicle registration numbers upon entering and exiting the parking garage through the Autopay service. Follow the signs and read the instructions.


Pay at the payment terminal.

If you haven't created a profile yetAutopay.ioYou can pay at the machine by the main entrance. Enter the vehicle's registration number. You can pay by card or cash, but the machine does not give change.

Pay automatically

Register as a customer with your registration number and bank card at www.autopay.io. Once you have registered, you will automatically pay each time you park in the car park.

In certain periods, e.g. when there's a lot of snow, it can be difficult to find a parking space. We therefore recommend allowing plenty of time.

: For electric cars:

Arendal: Electric cars can park for free in areas marked with a maximum time limit of 1, 2, or 3 hours. On other areas, a fee must be paid from the first hour.
Kristiansand: Electric cars will pay fees from the first hour.
Flekkefjord: Electric cars will pay fees from the first hour.

Need to charge your car? Not all of our hospital areas have charging stations, and those that do have a limited number. You therefore cannot rely on being able to charge your car while you are visiting as a patient or visitor. You can see all charging stations here:

All charging stations in one map - Norwegian Electric Car Association​

Blood donors park for free at the hospital.: More information is available at the blood bank.


Parents of children (under 18 years) with a hospital stay of more than 14 days,You receive free parking during the child's continued stay. This also applies if the child's stay begins at another hospital. Contact the department at the hospital for more information.

Valid HC cards provide free parking in designated areas.
Contact the Service Desk to register your HC card. HC vehicles are exempt from time restrictions unless otherwise indicated on signs.

Parking for mothers-to-be Kristiansand
There is free parking for women giving birth outside the Women's Department at the hospital in Kristiansand. The maximum parking time is set to 2 hours.

pie care benefit is intended to compensate for lost income when you are caring for a child who requires continuous supervision and care due to illness or injury. Read more about: care allowance, assistance and basic needs grantandSocial security benefitsat NAV

Smoking can cause discomfort to others. Thank you for showing consideration and contributing to Sørlandet Hospital being a smoke-free hospital environment.

The service desk in Kristiansand is located right by the main entrance. Here you can contact us with questions about your appointment at the hospital.

: Opening hours:
: Weekdays: 07.30-21.00.
: Saturdays, Sundays, and public holidays: 08:00-21:00.

Need someone to talk to? Our hospital chaplains have extensive experience in meeting people in various life situations. They meet you on your own terms, regardless of faith, worldview, or attitude. The hospital chaplains are available around the clock, every day of the week, for patients, relatives, and staff.

Would you like to get in touch? Then you can ask the hospital staff for help, or call the main switchboard on telephone: 38 07 30 00.

Hospital chaplains also facilitate contact with other religious and belief communities.

If you need an interpreter, please inform the hospital in good time before your appointment. The costs of the interpreter are covered by the healthcare service.: The Norwegian Health Website

Patients not fluent in Norwegian are entitled to an interpreter.helsenorge.no/interpreter

All visitors can use free wireless internet at the hospital.

Look for HSO-Guest on your network and follow the login instructions.

If you can't find the network, you are in an area that has not yet been developed.

If the child has been exposed to chickenpox or has chickenpox, please contact us. The assigned appointment/admission must then be postponed. This also applies if you are visiting the children's and youth department. For some of our patients, chickenpox infection can be dangerous.

: Would you like to visit our cabin?

The outdoor hospital in Kristiansand is open to our patients and their families and offers recreation and rest in beautiful natural surroundings on the hospital grounds.
Find out how to book the outdoor hospital.
Foto av friluftssykehuset og skogen rundt.