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Hearing Centre

The Hearing Centre is the hospital’s specialist service for hearing diagnostics and rehabilitation for people with hearing loss. We continually work to develop our services so that we can offer the best possible diagnostics and treatment. We work with the clinic and doctors to provide our patients with the best possible diagnosis of hearing and balance problems.

 

To fit a hearing aid, relevant hearing tests must have been carried out and a diagnosis made. Hearing aids are ordered individually following an assessment of needs, and we can help you apply to NAV for coverage of hearing aid costs. Trying out hearing aids requires several appointments at the Hearing Centre. The Hearing Centre offers lifelong follow-up.

All municipalities in Agder have hearing care contacts. They can provide advice, guidance and practical help with using hearing aids and assistive listening devices. They can also help you apply for assistive devices for everyday use. You can get contact details from the Hearing Centre or by contacting your municipality directly.

The Hearing Centre offers service appointments if you experience problems with a hearing aid supplied by Sørlandet Hospital.

Hearing aids fitted at other clinics must be followed up by the clinic that supplied them.

We check hearing aids, carry out simple repairs and help with equipment maintenance. We also send hearing aids to the supplier for repair and take ear impressions for new earmoulds.

If you need the sound adjusted, you must book a regular appointment.

Contact

Telephone

  • Monday–Friday 08:00–15:00
  • Saturday–Sunday CLOSED

Kristiansand

38 07 32 25
  • Monday–Friday 08:00–15:00
  • Saturday–Sunday CLOSED

Postal address

PO Box 416, 4604 Kristiansand

How to get here

Sørlandet sykehus Arendal sett fra luften.

Sørlandet Hospital Arendal

Sykehusveien 1

Sykehusveien 1, 4838 Arendal

En by omgitt av trær og en elv

Sørlandet Hospital Kristiansand

Egsveien 100, building 10

Egsveien 100, building 10, 4615 Kristiansand

You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

You may be entitled to reimbursement of necessary expenses when travelling to and from your treatment location.

As a general rule, you must use public transport and pay a copayment. To claim reimbursement for travel expenses you have paid, complete a travel expense claim form and send it toPatient travel.

Practical information

At the hospital pharmacy in Kristiansand, you can submit prescriptions and buy pharmacy products.

You can find us on the 1st floor of the main building, close to the entrance.
Open weekdays from 08:30 to 16:30.

Kristiansand Hospital Pharmacy

Doesn't the appointment time suit you? If you receive your appointment letter digitally through helsenorge.no, you can now send a message directly to the department you are visiting if you need a new appointment time. You must be a registered user of helsenorge to access this service.
You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
​

Children and young people are affected when someone in the family is ill, and they need to understand what is happening. You may be a patient yourself, a relative, or a parent of sick children who have siblings. We at the hospital will help ensure that children and young people in your family are well cared for.

Children as next of kin


Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for more information.

See an overview of the hospital's departments

General visiting hours:

Arendal:
17:00–19:00 on weekdays
14:00–16:00 and 18:00–19:00 on weekends and public holidays

Flekkefjord:
14:00–15:00 and 18:00–19:00
Maternity ward: 17:00–19:00 (siesta/no visitors: 14:00–16:00)

Kristiansand:
17:00–19:00 on weekdays
14:00–16:00 and 18:00–19:00 on weekends and public holidays

Postnatal ward: 16:00–18:00 every day for the newborn's healthy siblings.

The patient library in Arendal is located in the basement of the main building. It is self-service and open 24 hours a day. You can borrow books and read newspapers and magazines here.

Many people wish to bring flowers when visiting a patient in hospital, but due to allergies and the risk of infection, several of our departments do not allow flowers. If you wish to bring the patient a gift, we would appreciate it if you chose something other than flowers.

Some patients also have allergic reactions to perfume or perfumed creams. Please take this into consideration.

Many patients and relatives want to take photos/videos or blog about their time in hospital. Of course, you may do so as long as you respect the privacy of other patients and staff.

Here are a few helpful tips on using social media for patients and relatives:

  • Respect others. You must have consent if you want to take photos or videos of patients or staff. All patients have the right to privacy while in hospital.
  • Parents/guardians decide whether you may take photos of children or publish pictures of their children online. Parents should consider what is best for the child. Once the child has turned 12, their opinion must be given significant weight. Once the child has turned 15, they decide for themselves whether they are happy to be photographed and whether the photos may be published.
  • Remember that staff must also give their permission if you want to publish photos you have taken of them.
  • You should remove content you have published if the person concerned asks you to. If someone has posted pictures of you online without permission, you can ask them to delete them. If they do not listen, you can contact: www.slettmeg.no.

Audio recording
It is not illegal to record conversations in which you are participating for private use. However, publishing and sharing recordings requires the consent of the person you are speaking with. Secretly recording conversations in which you are not participating is illegal.

Our hairdresser is located on the third floor of the hospital's main building and is open to everyone. If needed, the hairdresser can come to your department. The hairdresser also fits wigs. Opening hours are Monday, Wednesday and Thursday from 09:00 to 16:00.
Book an appointment: 94 81 59 01 

See alsowww.harspesialisten.noto book an appointment.

Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

This may include a hospital admission, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for bacteria that are resistant to antibiotics (for example, MRSA).

Ask your GP to send you the test result before your appointment with us, and bring it with you when you come to the hospital.

Sometimes we need a place for rest and reflection. We have three such rooms available for you and your relatives. The rooms are open to everyone, regardless of their beliefs or faith.

In Arendal, the hospital's quiet room/chapel is in the basement of the main building. In Kristiansand, the room is on the ground floor of the main building, north entrance. Both rooms are open 24 hours a day. In Flekkefjord, the chapel is by the car park, to the left of the main entrance.

It is also possible to hold a memorial service in the chapel in the event of a death. Please contact the hospital chaplains to arrange this.

Eg Church in Kristiansand is open on weekdays from 08:00 to 18:00 for anyone who would like a quiet place for reflection. Open from 10:00 to 18:00 on weekends.

Kiosk
The kiosk is located in the entrance hall on the first floor.

It sells items such as newspapers, magazines, fruit, chocolate, biscuits, ice cream, soft drinks, cards, flowers, some toiletries and various gifts.

You can also buy sweet buns, chicken wraps, bread rolls, salads, calzones, panini and hot dogs.

Opening hours:
Monday–Friday: 07:00–21:00
Saturday and Sunday: 09.00-20.00

​Kiosk
You’ll find the kiosk on the 1st floor in the main building’s lobby at Eg.

Opening hours:
Monday-Friday: 08.00-20.00
Saturday and Sunday:​ 09.30-20.00

The kiosk sells newspapers, magazines, fruit, chocolate, biscuits, ice cream, soft drinks, flowers, cards and various gift items.

Cafeteria
The “Kilden” cafeteria is located next to the kiosk and has the same opening hours.

The cafeteria serves sandwiches, baguettes, salads, cakes, hamburgers and hot dogs, among other things.

We encourage everyone to use their mobile phones considerately and to be mindful of their fellow patients. It is important to set your phone to silent at night, and to silent or vibrate during the day. To avoid disturbing other patients, please leave the room if you need to have a long conversation.

Parking at Sørlandet Hospital is subject to a fee Monday to Friday from 08.00-20.00. Anyone wishing to park on the hospital grounds must follow the signs and instructions on the payment machines.

At the hospitals in Arendal and Kristiansand, you can pay for parking using EasyPark (mobile app) or by card at other locations. See the signs for payment options and time limits.​

At the hospital in Kristiansand, you can register your parking using the EasyPark app, at the machine where you park, or on the Flowbird website.

Register payment on the website

Map of parking areas at Eg in Kristiansand
 

At the hospital in Arendal, cameras read vehicles’ registration numbers as they enter and leave the car park through the Autopay service. Follow the signs and read the instructions.

Pay at the payment machine

If you have not created a profile onAutopay.io​, you can pay at the machine by the main entrance. Enter your vehicle’s registration number. You can pay by card.

Pay automatically

Register as a customer with your registration number and bank card at www.autopay.io. Once you have registered, you will be charged automatically each time you park in the car park.

At certain times, for example when there is a lot of snow, it can be difficult to find a parking space. We therefore recommend that you allow plenty of time.​

For electric cars:

Electric cars are charged a fee from the first hour.

Do you need to charge your car? Not all our hospital sites have charging stations, and those that do have a limited number. You should therefore not rely on being able to charge your car while you are at the hospital as a patient or visitor. You can see all charging stations here:

All charging stations on one map - Norwegian EV Association​

Blood donors can park for free at the hospital.
For more information, contact the blood bank.


Parents/guardians of children (under 18) who are staying in hospital for more than 14 dayscan park for free for the remainder of the child’s stay. This also applies if the child’s stay begins at another hospital. Contact the hospital department for more information.

A valid disabled parking permit entitles you to free parking in designated spaces
Contact the Service Desk to register your disabled parking permit. Vehicles displaying a disabled parking permit are exempt from time limits unless otherwise indicated on the signs.

Parking for expectant mothers in Kristiansand
There is free parking for expectant mothers outside the Women’s Department at the hospital in Kristiansand. The maximum parking time is 2 hours.

Smoking can cause discomfort to others. Thank you for being considerate and helping to keep Sørlandet Hospital smoke-free.

The Service Desk in Arendal is located right by the main entrance. You can contact them with questions about your appointment at the hospital.

Opening hours:
Weekdays: 07.00-21.00.
Saturdays, Sundays and public holidays: 09.00-20.00.

The Service Desk in Kristiansand is located right by the main entrance. You can contact them with questions about your appointment at the hospital.

Opening hours:
Weekdays: 07.30-21.00.
Saturdays, Sundays and public holidays: 08.00-21.00.

Do you need someone to talk to? Our hospital chaplains have extensive experience supporting people in different situations in life. They meet you on your terms, regardless of your faith, beliefs or outlook on life. The hospital chaplains are available around the clock, every day of the week, for patients, relatives and staff.

Would you like to get in touch? You can ask hospital staff for help or call the switchboard on 38 07 30 00.

The hospital chaplains can also put you in touch with other faith and belief communities.

If you need an interpreter, please notify the hospital well in advance of your appointment. Interpreter costs are covered by the health service.Helsenorge.no

Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

All visitors can use free wireless internet at the hospital.

Look for HSO-Gjest on your network and follow the login instructions.

If you cannot find the network, you are in an area that has not yet been covered.

TEST VERSION
Machine-translated copy of sshf.no for testing only. Not official information.