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Children and Youth Department (BUA), Arendal

The child and adolescent department in Arendal accepts children and young people between 0 and 18 years of age who need assessment and treatment. We have specialized staff who receive patients for inpatient care, outpatient treatment, and day hospital treatment.

At I BUA, we work in so-called interdisciplinary teams to offer children and young people the best possible care. This means that with us, you can meet a doctor, nurse, clinical nutritionist, physiotherapist, and social worker.

To ensure your child feels safe when they come here, we encourage you as an adult to inform and prepare the child/young person as best as possible. The stay is often better when you talk together about being in hospital and what is planned.

: Where do you meet?

You will be welcomed by our secretary at the reception desk on the 6th floor.

Overnight stay

Bring what you need for your stay, such as pajamas, toothbrush, etc. You can bring an adult with you, who can sleep and eat here with you, and who can be with you all the time. You are also welcome to bring your teddy bear, doll, or comfort blanket.

Bring it.

  • medication list/overview of regular medications
  • : medical equipment that you/the child uses daily.
  • : Medications you/your child uses daily
  • : Possibly a tablet/PC (there is free internet at the hospital)

What's happening?

When you arrive at the department, you will be greeted by a nurse. The nurse will talk with you for a bit first. Afterwards, a doctor will examine you.

Unfortunately, there may be some waiting time, as someone who is acutely ill and needs assistance may arrive before you.

: How to pass the time?

: Playroom

We have a playhouse. This is the children's haven. There you can relax, play, and do many different activities. Maybe you want to draw, paint, or play games, or maybe you feel like dressing up and playing in the kitchen corner.

All patient rooms have a TV and DVD player. It is possible to borrow DVD movies and a Playstation for those who are staying overnight.

: Schoolhouse

At the school study room, you can get your homework done and receive instruction in subjects. Here you meet other schoolchildren in a small "class" of 2-5 students from all grade levels (from 1st grade through upper secondary school). You are welcome to the school study room when you are up to it. If you are at the school study room, you will not be marked absent from your school that day.

: Food service

On the children's and youth ward, we have buffet-style service in the dining room/common room. Those who are unable to eat in the common room will have their meals served in their rooms.

translation: You can bring an adult to eat with you. The food is free. If there are more relatives with you, they can eat in the staff canteen. They can then get a meal ticket from the staff. Relatives pay the canteen price.

: Coffee, tea, and juice are free on the department for everyone.

General information

  • Doctor's rounds: The pediatricians make their rounds from approximately 9:30-11:00.
  • Visiting hours: There are free visiting hours, unless other guidelines apply. We try to ensure peace and quiet in the department at 8:00 PM so that our youngest children can sleep.
  • Phone: Mobile phones can be used during your stay in the children's ward, but you must not be too close to technical equipment and must not disturb others. Otherwise, see tips and advice on mobile phone use under the section called "Practical Information" further down this page.
  • Parking: There are only standard parking meter spaces at the hospital. By parking in the parking garage, you pay afterwards.

: Contact

: Telephone

Post address

P.O. Box 416 Lundsiden, 4604 Kristiansand

 Email

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How to find your way

Meeting point

Contact the expedition of the children's department 6E on the 6th floor of the main building.



Sørlandet sykehus Arendal sett fra luften.

Sørlandet Hospital Arendal

: Hospital Road 1

Hospital Road 1, 4838 Arendal

: Find it/them.

You can reach our locations using public transport. Visit Agder kollektivtrafikk to find your route:akt.no

You may be entitled to have necessary expenses covered when traveling to and from the treatment location.

translation:You should primarily use public transport, and you must pay a deductible. To get reimbursed for expenses incurred during the trip, you must fill out a travel expense form and send it to: Patient travel.

: Practical information

At the hospital pharmacy in Arendal, you can drop off prescriptions and purchase pharmacy goods.
You'll find us on the 1st floor of the main building, just inside the entrance.
Open every weekday from 8:30 AM to 4:00 PM.

Arendal Hospital Pharmacy

Does the appointment not suit you? Now, if you receive the appointment letter digitally on helsenorge.no, you can send a direct message to the department you are visiting if you need to reschedule. You must be a registered user on helsenorge to access the service.
You can also contact the department where you have your appointment or call the main switchboard by phone: : 38 07 30 00
​

Children and young people are affected when someone in the family is ill and needs to understand what is happening. It could be that you are the patient, a close relative, or a parent of a sick child with siblings. We at the hospital will contribute to ensuring that the children and young people in your family are well cared for.

Children of affected family members


Visiting hours may vary at the different departments and locations. Please check with the department you have an appointment with for more information.

View overview of the hospital's departments

: General visiting hours:

Arendal:
: 5:00-7:00 PM on weekdays
14.00-16.00 and 18.00-19.00 on weekends and public holidays

Flekkefjord:
: 2:00-3:00 PM and 6:00-7:00 PM
Delivery Ward: 17:00-19:00 (siesta/no visits: 14:00-16:00)

Kristiansand:
: 5:00-7:00 PM on weekdays
2:00-4:00 PM and 6:00-7:00 PM on weekends and holidays

Postnatal ward: 4:00–6:00 PM every day for the newborn's healthy siblings.

translation:The patient library in Arendal is located in the basement of the main building. It is self-service and open 24 hours a day. Here you can borrow books and read newspapers and magazines.

Many people wish to bring a floral greeting when visiting a patient in the hospital, but due to allergies and the risk of infection, several of our departments are flower-free. We would appreciate it if you who wish to bring a gift for the patient choose something other than flowers.

Some patients also react allergically to perfume or creams containing perfume. We ask that this be taken into consideration.

translation:Many patients and relatives want to take photos/videos or blog about their time at the hospital. Of course, you are welcome to do so, as long as you respect the privacy of other patients and staff.

Here are a couple of good tips for using social media for you as a patient or caregiver:

  • Respect others. You must have consent if you want to take photos or videos of patients or employees. All patients are entitled to privacy when they are at the hospital.
  • It is the parents/guardians who decide whether you can take pictures of children or publish pictures of them online. Parents should consider what is best for the child. When the child has turned 12, great weight should be given to what the child thinks. When the child has turned 15, they themselves decide whether it is okay to be photographed and whether it should potentially be published.
  • Remember that employees must also give their consent if you want to publish photos you have taken of them.
  • sjekk.no www.delete-me.no.

: Audio recording
It is not illegal to record conversations you are participating in for private use. However, publishing and sharing requires consent from the person you are speaking with. Secret recordings of conversations you are not participating in are illegal.

. Have you worked in healthcare or received healthcare outside of Scandinavia in the last year?

For example, this could involve hospital admission, extensive outpatient treatment, or a visit to the dentist. In such cases, your family doctor must test you for bacteria resistant to antibiotics (such as MRSA).

Please have your family doctor send you the test results before your appointment with us and bring them with you when you come to the hospital.

When attending a day visit or admission, we ask that you bring the following to the hospital:

  • Bring indoor shoes, a change of clothes, and toiletries.
  • Bring your regular medication. It may take some time to get the equivalent medicine from the pharmacy.
  • Bring a list of medications/an overview of regular medications
  • Medical equipment for daily use

: Kiosk
You'll find the kiosk in the lobby on the 1st floor.

Here you can buy kiosk goods such as newspapers, magazines, fruit, chocolate, biscuits, ice cream, soft drinks, cards, flowers, some toiletries, and various gift items.

In addition, you can also buy buns, chicken wraps, rolls, salads, calzones, panini, and sausages.

: Opening hours:
: Monday-Friday: 7:00 AM - 9:00 PM
: Saturday and Sunday: 09:00-20:00

Parking spaces at Sørlandet Hospital are subject to a fee Monday to Friday from 8:00 AM to 8:00 PM. Anyone wishing to park on the hospital grounds must follow the signage and instructions on the payment machines.

At the hospitals in Arendal and Kristiansand, it is possible to pay for parking with EasyPark (mobile solution), card, or coins in other areas. See signage for both payment options and time limits.

At the hospital in Kristiansand, you can register your parking via the Easypark app, via the machine where you park, or the Flowbird website.

Register payment on website

Overview of parking spaces on Eg in Kristiansand
 

At the hospital in Arendal, cameras read vehicle registration numbers upon entering and exiting the parking garage through the Autopay service. Follow the signs and read the instructions.


Pay at the payment terminal.

If you haven't created a profile onAutopay.ioYou can pay at the machine by the main entrance. Enter the vehicle's registration number. You can pay by card or cash, but the machine does not give change.

: Pay automatically

Register as a customer with your registration number and bank card at www.autopay.io. Once you have registered, you will automatically pay each time you park in the car park.

In certain periods, e.g. when there's a lot of snow, it can be difficult to find a parking space. We therefore recommend arriving well in advance.

: For electric cars:

Arendal: Electric cars can park for free in areas marked with a maximum time limit of 1, 2, or 3 hours. On other areas, a fee must be paid from the first hour.
Kristiansand: Electric cars will pay fees from the first hour.
Flekkefjord: Electric cars will pay fees from the first hour.

Need to charge your car? Not all of our hospital areas have charging stations, and those that do have a limited number. You therefore cannot rely on being able to charge your car while you are visiting as a patient or visitor. You can see all charging stations here:

All charging stations in one map - Norwegian Electric Car Association​

Blood donors park for free at the hospital.: More information is available at the blood bank.


Parents of children (under 18 years) with a hospital stay of more than 14 days,receives free parking during the child's continued stay. This also applies if the child's stay begins at another hospital. Contact the department at the hospital for more information.

Valid HC card gives free parking in designated areas.
Contact the Service Desk to register your HC card. HC vehicles are exempt from time restrictions unless otherwise indicated on signs.

Parking for mothers-to-be Kristiansand
There is free parking for women giving birth outside the Women's Department at the hospital in Kristiansand. The maximum parking time is set to 2 hours.

pie care benefit is intended to compensate for lost income when you are caring for a child who requires continuous supervision and care due to illness or injury. Read more about: care allowance, assistance and basic needs grantandSocial security benefitsat NAV

Pusterommet is a haven for children and young people experiencing seriously ill parents/siblings being hospitalized, or who themselves are admitted to the hospital in Arendal. The departments have access to the room and can provide more information about the service. The room is located in the basement of the C wing and includes, among other things, TV, computers, and games.

Smoking can cause discomfort to others. Thank you for showing consideration and contributing to Sørlandet Hospital being a smoke-free hospital environment.

The service desk in Arendal is located right by the main entrance. Here you can contact us with questions about your appointment at the hospital.

: Opening hours:
: Weekdays: 07.00-21.00.
Saturdays, Sundays, and public holidays: 09.00-20.00.

If you need an interpreter, please inform the hospital in good time before the appointment. The costs of the interpreter are covered by the healthcare service.The Norwegian Health Website

Patients not fluent in Norwegian are entitled to an interpreter.helsenorge.no/interpreter

All visitors can use free wireless internet at the hospital.

Look for HSO-Guest on your network and follow the login instructions.

If you can't find the network, you are in an area that has not yet been developed.

If the child has been exposed to chickenpox or has chickenpox, please contact us. The assigned appointment/admission must then be postponed. This also applies if you are visiting the children's and youth department. For some of our patients, chickenpox infection can be dangerous.