All adverse events are handled by managers at various levels in the organisation. Handling and following up on cases involves implementing measures to prevent recurrence.
Events that have caused or could have caused patient harm are handled by dedicated quality councils established for each clinic.
In addition to handling each individual case, statistics are compiled on adverse events. The purpose is to identify the types of events that occur most frequently and gain an overview of their causes and consequences.
Through continuous and systematic work, we can improve procedures and practices to reduce the risk of patient harm.