Adverse Events

All adverse events are handled by managers at various levels within the organization. Processing and follow-up of cases involves implementing measures to prevent recurrence.

Incidents that have, or could have led to patient harm, are handled in separate quality councils established for each clinic.

In addition to handling individual cases, statistics are collected on adverse events. The purpose is to identify which types of incidents occur most frequently, as well as to gain an overview of causes and consequences.

Based on continuous and systematic work, we can improve routines and practices so that the risk of patient harm is reduced.

All hospitals have a statutory duty to report the most serious incidents. These reports are called 3-3A reports according to § 3-3 which describes the reporting obligation in the Act on Specialist Healthcare Services.Other serious incidents should be reported in the internal incident management system and followed up to ensure learning and improvement.

Transparency about adverse events is a prerequisite for being able to assess the total value of the healthcare services we provide. Transparency about adverse events is important for learning and improvement. Transparency gives patients and the public the opportunity to have a realistic expectation of healthcare services.

All unnatural deaths are reported to the police.