Good advice for patients and relatives
Do you sometimes forget which questions you want to ask? Do you find it difficult to remember everything the healthcare professionals say?
How to prepare
Write down important questions and information you receive.
Think about and feel free to write down what is important for you to get answers to before you come to the hospital. Don't be afraid to ask questions if there is something you don't understand.
Bring a relative or friend if you need to.
Relatives can help ask questions and provide information so that you and the doctor can make decisions together about the right treatment for you.
If you are going to receive treatment, it is important to provide information about your medical history.
This includes previous illnesses, operations, allergies and whether you take any medication. The healthcare professionals you meet do not always have access to all your medical information.
Find out what the next step in your treatment is and who is responsible.
Ask for a name and telephone number.
Always ask for a printout.
Whether it is referrals, test results, your medical record and discharge summary (a report from your hospital stay), or an up-to-date list of your medicines.
Bring an up-to-date list of the medicines you take.
Doctors and hospitals do not have a shared overview of your medicines. An up-to-date list provides reassurance for both you and those treating you.
If you haven't understood everything, ask us.
Download the brochure Just Ask!
Just Ask is a small handbook for patients and relatives that can help you ask the right questions and get important information when meeting with the healthcare service.
Here you will find tips to strengthen your ability to participate in your own treatment and reduce the risk of errors and misunderstandings.