Good advice for patients and relatives
Do you sometimes forget which questions you want to ask? Do you find it difficult to remember everything the healthcare professionals say?
How to prepare
Write down important questions and information you receive.
Think through and write down what is important for you to get answers to before you come to the hospital. Don't be afraid to ask questions if there is something you don't understand.
Bring a relative or friend if you need it.
Relatives can help with asking questions and providing information so that you, together with the doctor, can make decisions about treatment that is right for you.
If you are going for treatment, it is important to inform about your medical history.
That is, previous illnesses, operations, allergies, and if you are taking medication. It is not always the case that the healthcare professionals you meet have access to all medical information about you.
Be aware of the next steps in the treatment and who is responsible.
Ask for names and phone numbers.
Always ask for a copy.
Of referrals, test results, your medical record, and the discharge summary, which is a report from your hospital stay as well as an updated list of your medications.
Bring an updated list of the medications you are taking.
Doctors and hospitals do not have a shared overview of your medications. An updated list provides reassurance for both you and those treating you.
If you haven’t understood everything. Ask us.
Download the brochure Just Ask!
Just Ask is a small handbook for patients and relatives that can help you ask the right questions and get important information when interacting with the healthcare service.
Here you will find tips that will strengthen your ability to participate in your own treatment and reduce the risk of errors and misunderstandings.