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Digital Wound Care

Digital wound care enables patients with chronic wounds to receive help at home, through collaboration between the hospital and municipal health and care services or their GP via video.

Video consultation

Digital wound care is offered to outpatient wound patients who are not in hospital. Wound care is provided by a nurse in the municipality or by a GP. Healthcare professionals are equipped with a camera that transmits live video to a supervisor/nurse.

Long-term treatment

Wound patients often need long-term treatment with support from the hospital and municipality. Many patients have reduced functional capacity, and some spend periods in a health centre or nursing home, or receive home care services in their municipality. For these patients, avoiding the journey to hospital may be beneficial, and they can instead have their wound checked by video consultation where they are.

The balance between video consultations and in-person outpatient appointments will depend on the wound’s progress and the need for further examinations.

Video consultations are scheduled in the same way as in-person outpatient appointments.

Treatment using a camera

The person treating the wound uses a camera. A nurse at the hospital views the wound on a computer screen at the hospital while the patient receives wound care. The person participating in the video consultation will make the same observations as if the patient were having a check-up at the hospital.

The hospital nurse can bring in a doctor if needed. If the video consultation indicates that an in-person check-up at the hospital is needed, the patient will be offered one.

After the dressing change, the further plan and follow-up will be agreed with the patient.

Further follow-up

Wound care is documented in the patient’s medical record at the hospital. This documentation is sent digitally to the municipal health service. No recordings or images from the video consultation will be stored.

Further follow-up will follow the usual procedure, with support from, for example, home nursing and wound checks at the hospital.

Last professionally updated 22.05.2026

Contact

Sørlandet Hospital Kristiansand Sørlandet Hospital Kristiansand

En by omgitt av trær og en elv

Sørlandet Hospital Kristiansand

Egsveien 100, building 10

Egsveien 100, building 10, 4615 Kristiansand

Getting here

Transport

You can reach our locations by public transport. Visit Agder public transport to find your route:akt.no

You may be entitled to reimbursement of necessary expenses when travelling to and from your place of treatment.

You should generally use public transport, and you must pay a user fee. To be reimbursed for travel expenses you have paid, you must complete a travel expense claim form and send it toPatient travel.

Practical information

You can fill prescriptions and buy pharmacy products at the hospital pharmacy in Kristiansand.

You’ll find us on the 1st floor of the main building, right by the entrance.
Open weekdays from 08:30 to 16:30.

Kristiansand Hospital Pharmacy

Does your appointment time not suit you? If you receive your appointment letter digitally via helsenorge.no, you can now send a message directly to the department you are visiting if you need a new appointment time. You must be a registered user on Helsenorge to access the service.
You can also contact the department where you have an appointment or call the switchboard on: 38 07 30 00
​


Visiting hours may vary between departments and locations. Please check with the department where you have an appointment for further information.

See an overview of the hospital departments

General visiting hours:

Arendal:
17:00–19:00 on weekdays
14:00–16:00 and 18:00–19:00 on weekends and public holidays

Flekkefjord:
14:00–15:00 and 18:00–19:00
Maternity ward: 17:00–19:00 (quiet time/no visitors: 14:00–16:00)

Kristiansand:
17:00–19:00 on weekdays
14:00–16:00 and 18:00–19:00 on weekends and public holidays

Maternity ward: 16:00–18:00 every day for the newborn’s healthy siblings.

Most of the inpatient wards in Kristiansand have a small collection of books that patients and relatives can borrow. Contact your ward for more information and assistance.

Many people wish to bring flowers when visiting a patient in hospital, but because of allergies and the risk of infection, several of our wards are flower-free. If you would like to bring the patient a gift, we would appreciate it if you chose something other than flowers.

Some patients are also allergic to perfume or perfumed creams. We ask you to take this into consideration.

Many patients and relatives wish to take photos/videos or blog about their time in hospital. This is of course permitted, as long as you respect the privacy of other patients and staff.

Here are a few helpful tips for using social media if you are a patient or relative:

  • Be considerate of others. You must have consent if you want to take photos or videos of patients or staff. All patients are entitled to privacy while in hospital.
  • Parents/guardians decide whether you may take photos of children or publish photos of their children online. Parents should consider what is best for the child. When the child turns 12, their views must be given considerable weight. When the child turns 15, they decide for themselves whether they are comfortable being photographed and whether the photos may be published.
  • Remember that staff must also give their permission if you want to publish photos you have taken of them.
  • You should remove content you have published if the person concerned asks you to. If someone has posted photos of you online without permission, you can ask them to delete them. If they do not comply, you can contact: www.slettmeg.no.

Audio recording
It is not illegal to record conversations in which you yourself participate for private use. However, publishing and sharing recordings requires the consent of the person you are speaking with. Secretly recording conversations in which you do not participate is illegal.

Our hairdresser is located on the third floor of the hospital’s main building and is open to everyone. If needed, the hairdresser can come to the ward. The hairdresser also fits wigs. Opening hours are Monday, Wednesday and Thursday from 09:00 to 16:00.
Book an appointment: 94 81 59 01 

See alsowww.harspesialisten.noto book an appointment.

Have you worked in healthcare or received healthcare outside the Nordic countries during the past year?

This may include, for example, a hospital stay, extensive outpatient treatment or a visit to the dentist. In that case, your GP must test you for bacteria that are resistant to antibiotics (for example, MRSA).

Ask your GP to send you the test results before your appointment with us, and bring them with you when you come to the hospital.

Sometimes we need a room for rest and reflection. We have three such rooms available for you and your relatives. The rooms are open to everyone, regardless of their beliefs or faith.

In Arendal, the hospital’s quiet room/chapel is on the basement floor of the main building. In Kristiansand, the room is on the ground floor of the main building, at the north entrance. Both rooms are open 24 hours a day. In Flekkefjord, the chapel is by the parking lot to the left of the main entrance.

The chapel can also be used for memorial services following a death. Please contact the hospital chaplains to arrange this.

Eg Church in Kristiansand is open on weekdays from 08:00 to 18:00 for anyone seeking a space for quiet and reflection. Open from 10:00 to 18:00 on weekends.

​Kiosk
The kiosk is located on the ground floor in the lobby of the main building at Eg.

Opening hours:
Monday–Friday: 08:00–20:00
Saturday and Sunday: 09:30–20:00

The kiosk sells, among other things, newspapers, magazines, fruit, chocolate, biscuits, ice cream, soft drinks, flowers, cards and various gifts.

Cafeteria
The “Kilden” cafeteria is located next to the kiosk and has the same opening hours.

The cafeteria serves, among other things, bread rolls, baguettes, salad, cakes, hamburgers and hot dogs.

Parking spaces at Sørlandet Hospital are subject to charges Monday to Friday from 08:00 to 20:00. Anyone wishing to park on hospital grounds must follow the signs and instructions on the payment machines.

At the hospitals in Arendal and Kristiansand, you can pay for parking with EasyPark (mobile app) or by card at the other locations. Check the signs for payment options and time limits.

At the hospital in Kristiansand, you can register your parking via the EasyPark app, at the parking meter where you park, or on the Flowbird website.

Register payment on the website

Overview of parking spaces at Eg in Kristiansand
 

At the hospital in Arendal, cameras read vehicle registration numbers when entering and leaving the parking garage through the Autopay service. Follow the signs and instructions.

Pay at the payment machine

If you have not created a profile onAutopay.io, you can pay at the machine by the main entrance. Enter the vehicle’s registration number. You can pay by card.

Pay automatically

Register as a customer with your vehicle registration number and bank card at www.autopay.io. Once registered, you will pay automatically each time you park in the garage.

During certain periods, for example when there is a lot of snow, it may be difficult to find a parking space. We therefore recommend arriving in good time.

For electric cars:

Electric cars pay a fee from the first hour.

Do you need to charge your car? Not all of our hospital sites have charging stations, and those that do have a limited number. You therefore cannot rely on being able to charge your car while you are here as a patient or visitor. You can see all charging stations here:

All charging stations on one map - Norwegian EV Association​

Blood donors park free of charge at the hospital.
For more information, please contact the blood bank.


Guardians of children (under 18) who have been admitted to hospital for more than 14 daysare entitled to free parking for the remainder of the child’s stay. This also applies if the child’s stay began at another hospital. Contact the hospital department for more information.

A valid disabled parking permit entitles you to free parking in designated spaces.
Contact the Service Desk to register your disabled parking permit. Vehicles displaying a disabled parking permit are exempt from time limits unless otherwise stated on the sign.

Parking for expectant mothers in Kristiansand
Expectant mothers may park free of charge outside the Women’s Department at the hospital in Kristiansand. The maximum parking time is 2 hours.

The Service Desk in Kristiansand is located right by the main entrance. You can contact them with questions about your appointment at the hospital.

Opening hours:
Weekdays: 07:30–21:00.
Saturdays, Sundays and public holidays: 08:00–21:00.

Do you need someone to talk to? Our hospital chaplains have extensive experience supporting people in different life situations. They meet you on your terms, regardless of your faith, beliefs or outlook on life. Hospital chaplains are available around the clock, every day of the week, for patients, relatives and staff.

Would you like to get in touch? You can ask hospital staff for help or call the switchboard on 38 07 30 00.

Hospital chaplains can also put you in touch with other faith and belief communities.

If you need an interpreter, please notify the hospital well in advance of your appointment. The cost of the interpreter is covered by the health service.Helsenorge.no

Patients not fluent in Norwegian are entitled to an interpreter.Helsenorge.no/interpreter

All visitors can use the hospital’s free wireless internet.

Look for HSO-Gjest in your network list and follow the instructions to log in.

If you cannot find the network, you are in an area where it has not yet been installed.

TEST VERSION
Machine-translated copy of sshf.no for testing only. Not official information.