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The Hearing Center

The Hearing Center is the hospital's specialist unit for hearing diagnostics and rehabilitation of the hearing impaired. Continuous development work is carried out to be able to offer the best possible diagnostic and treatment services. We collaborate with clinics and doctors and offer our patients the best possible diagnosis of hearing and balance problems.

 

To be able to adjust a hearing aid, relevant hearing tests and a diagnosis must be available. Hearing aids are ordered individually after a needs assessment, and we assist in applying for coverage of hearing aid expenses from NAV (Norwegian Labour and Welfare Administration). Trying out hearing aids requires several consultations at The Hearing Center. The Hearing Center offers follow-up in a lifelong perspective.

All municipalities in Agder have hearing contacts. Here you can get advice, guidance and practical help in using hearing aids and technical aids. They also assist in applying for technical aids in daily life. Contact information can be obtained from The Hearing Center or by contacting your municipality directly.

The Hearing Center offers service consultations if problems arise with hearing aids dispensed by Southern Norway Hospital.

Hearing aids that have been fitted at other clinics must be followed up there.

We check the hearing aids, perform simple repairs or assist with equipment maintenance. We also send hearing aids for repair with the supplier and take impressions for new ear molds.

Do you need an adjustment of the sound, you must book a regular consultation appointment.

Contact

Telephone

  • Monday - Friday 08:00 - 15:00
  • Saturday - Sunday CLOSED

Postal address

Postbox 416, 4604 Kristiansand

Email

postmottak@sshf.no

How to find us

En by omgitt av trær og en elv

Southern Norway Hospital Kristiansand

Egsveien 100, building 10

Egsveien 100, building 10, 4615 Kristiansand

Find your way

You may be entitled to have necessary expenses covered when traveling to and from the treatment location.

You should initially use public transport, and you must pay a deductible. To get reimbursed for money you have spent on the trip, you must fill out a travel expense form and send it toPatient Travel.

You can reach our locations by public transport. Go to Agder public transport to find your route:akt.no

Practical Information

In the hospital pharmacy in Kristiansand, you can hand in prescriptions and buy pharmacy goods.

You will find us on the 1st floor of the main building, near the entrance.
Open every weekday from 08:30-16:30.

Hospital Pharmacy Kristiansand

Does the appointment not suit you? Now you can, as someone who receives a letter of invitation digitally on helsenorge.no, directly message the department you are going to if you need a new appointment time. You must be a registered user on helsenorge to access the service.
You can also contact the department where you have an appointment or call the main switchboard on telephone: 38 07 30 00
​

Many patients and relatives want to take photos/videos or blog about their time at the hospital. Of course, you are welcome to do so, as long as you respect the privacy of others and employees.

Here are a few good tips for using social media for you as a patient or relative:

  • Respect others. You must have consent if you want to take pictures or videos of patients or employees. All patients have a right to privacy when they are at the hospital.
  • Parents/guardians decide whether you can take pictures of children or publish pictures of their children online. Parents should consider what is best for the child. When the child is 12 years old, great weight should be given to what the child thinks. When the child is 15 years old, they decide for themselves whether it is okay to be photographed and whether they should be published or not.
  • Remember that employees must also give their permission if you want to publish pictures you have taken of them.
  • You should remove content you have published if the person involved asks you to. If someone has posted pictures of you on the internet without permission, you can ask them to delete it. If you are not heard, you can contact: www.slettmeg.no.

Sound Recording
It is not illegal to make recordings of conversations you participate in for private use. Publishing and sharing, however, requires consent from the person you are talking to. Secret recordings of conversations you do not participate in are illegal.

Have you worked in the healthcare sector or received healthcare assistance outside of Scandinavia in the last year?

For example, it could be hospitalization, extensive outpatient treatment, or a visit to the dentist. Then your family doctor must test you for bacteria that are resistant to antibiotics (for example, MRSA).

Ask your family doctor to send you the test results before your appointment with us and bring them with you when you come to the hospital.

​Kiosk
You will find the kiosk on the 1st floor in the main building's vestibule at Eg.

Opening hours:
Monday-Friday: 08:00-20:00
Saturday and Sunday: 09:30-20:00

In the kiosk, you can buy, among other things, newspapers, magazines, fruit, chocolate, cookies, ice cream, soft drinks, flowers, cards and various souvenirs.

Cafeteria
"Kilden" cafeteria is located together with the kiosk and has the same opening hours.

The cafeteria serves, among other things, rolls, baguettes, salads, cakes, hamburgers and sausages.

We encourage everyone to use mobile etiquette and to respect their fellow patients. It is important to put your phone on silent at night, and on mute or vibration during the day. Out of consideration for other patients, it is advisable to leave the room if you need to have a longer conversation.

Parking spaces at Southern Norway Hospital are subject to a fee from Monday to Friday from 08:00 to 20:00. All those who wish to park on the hospital grounds must follow the signs and instructions on the payment machines.

At the hospitals in Arendal and Kristiansand, it is possible to pay for parking with EasyPark (mobile solution), card or coin at other locations. See signs for both payment options and time limits.

At the hospital in Kristiansand, you can register your parking via the Easypark app, via the machine where you park, or the Flowbird website.

Register payment on the website

Overview of parking spaces at Eg in Kristiansand
 

At the hospital in Arendal, cameras read the vehicle's license plate numbers upon entering and exiting the parking garage through the Autopay service. Follow the signs and read the instructions.


Pay in the payment machine

If you have not created a profile onAutopay.io,you can pay in the machine at the main entrance. Enter the vehicle's license plate number. You can pay with card or cash, but the machine does not give change.

Pay automatically

Register as a customer with license plate number and bank card at www.autopay.io. Once you have registered, you will pay automatically each time you park in the parking garage.

During certain periods, e.g. when there is a lot of snow, it may be difficult to find a parking space. We therefore recommend that you allow plenty of time.

For electric cars:

Arendal: Electric cars can park free in areas marked with a maximum of 1, 2 or 3 hours. On other areas, a fee must be paid from the first hour.
Kristiansand: Electric cars pay a fee from and including the first hour.
Flekkefjord: Electric cars pay a fee from and including the first hour.

Do you need to charge your car? Not all of our hospital areas have charging stations, and those that do have a limited number. You therefore cannot rely on being able to charge your car while you are visiting as a patient or visitor. You can see all charging stations here:

All charging stations in one map - Norwegian Electric Vehicle Association​

Blood donors park free at the hospital.Further information is available from the blood bank.


Parents of children (under 18 years) with a hospital stay of more than 14 days,receive free parking during the child's continued stay. This also applies if the child's stay starts at another hospital. Contact the department at the hospital for further information.

Valid HC card gives free parking in designated areas
Contact the Service Desk to register your HC card. HC vehicles are exempt from time limits unless otherwise indicated on the signs.

Parking for delivering mothers Kristiansand
There is free parking for delivering mothers outside the Women's Department at the hospital in Kristiansand. The maximum parking time is set to 2 hours.

Smoking can cause discomfort to others. Thank you for showing consideration and contributing to Southern Norway Hospital being a smoke-free hospital environment.

The Service Desk in Kristiansand is located right by the main entrance. Here you can contact us with questions about your appointment at the hospital.

Opening hours:
Weekdays: 07:30-21:00.
Saturdays, Sundays and public holidays: 08:00-21:00.

All visitors can use free wireless internet at the hospital.

Look for HSO-Guest on your network and follow the instructions for logging in.

If you cannot find the network, you are in an area that has not yet been developed.